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- Tasks: Engage with customers through calls, emails, and chats while maximizing sales opportunities.
- Company: Join a dynamic team focused on delivering exceptional customer service in retail.
- Benefits: Enjoy a competitive salary, commission, 25 days holiday, and group discounts.
- Why this job: This role offers growth potential and the chance to build valuable customer relationships.
- Qualifications: Retail sales or customer service experience is a plus; strong interpersonal skills are essential.
- Other info: This is a 6-month contract with a possibility of becoming permanent.
The predicted salary is between 19600 - 29400 £ per year.
Job Title : Retail Sales Advisor Rate : £24,500 (prorated across 6 months) plus bonus opportunity (£30,000 OTE) Location : Birchwood, Warrington Term : 6 months (with possible permanent opportunity) Hours : 37.5 Are you working in retail sales and looking for a new opportunity? We are recruiting for a number of Retail Sales Advisors to join our client’s customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end. Benefits: • Competitive salary • Commission opportunity (£400 PM plus) • 25 days holiday (plus bank holidays) • Group discount scheme Key Responsibilities: • Manage inbound customer contacts via calls, email, web chat, and other channels. •Deliver exceptional customer service and maximise sales opportunities. • Gain a thorough understanding of the company’s products and services. • Offer additional products to meet customer needs. • Maintain relationships with the domestic customer base. • Negotiate sales prices and cross-sell relevant products and services. • Support with email management and web chat as required. Qualifications, Experience & Skills • Desirable: Retail sales/customer service experience • Strong interpersonal skills and self-confidence • High degree of self-…
Customer Service Advisor employer: Morson Talent Careers
Contact Detail:
Morson Talent Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the company's products and services before your interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Role-playing different scenarios can prepare you for the types of interactions you'll have as a Retail Sales Advisor.
✨Tip Number 3
Highlight any previous retail sales or customer service experience during your discussions. Share specific examples of how you successfully managed customer relationships or maximized sales opportunities.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Employers appreciate candidates who are not only qualified but also excited about contributing to the team and enhancing customer experiences.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Sales Advisor position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous retail sales or customer service experience. Use specific examples that demonstrate your ability to manage customer contacts and deliver exceptional service.
Showcase Your Skills: Focus on your interpersonal skills and self-confidence in your application. Provide examples of how you've successfully negotiated sales or maintained customer relationships in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you're interested in the position and how your background makes you a great fit. Mention your enthusiasm for the company's products and your desire to contribute to their customer service team.
How to prepare for a job interview at Morson Talent Careers
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, services, and customer service philosophy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for a Retail Sales Advisor.
✨Practice Common Interview Questions
Anticipate common interview questions related to retail sales and customer service. Practice your responses, focusing on how you can maximize sales opportunities and maintain customer relationships.
✨Demonstrate Your Interpersonal Skills
During the interview, be sure to showcase your strong interpersonal skills. Engage with the interviewer, maintain eye contact, and express enthusiasm for the role. This will help convey your self-confidence and ability to connect with customers.
