Service Lead – Soft Commodities

Redstone Commodity Search focus on offering 360° search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.

Redstone Commodity Search are working with an international trading and supply chain business is seeking a Service Lead to strengthen its operational coordination between origin and destination markets. This is a hands-on leadership role focused on delivering operational excellence, improving service delivery, and ensuring seamless supply chain flow. This position is to be based in London.

Key Responsibilities:

• Oversee and continuously improve logistics and supply chain processes
• Coordinate operations between origin and destination points, ensuring timely and efficient execution
• Lead and develop a small team across logistics, operations, or customer service
• Maintain high service standards and customer satisfaction levels
• Identify bottlenecks and implement process improvements across the supply chain

Ideal Background:

• Proven experience in international logistics, shipping, or end-to-end supply chain coordination
• Strong operational mindset with a track record in origin-destination management
• Experience leading small teams in an operations or logistics environment
• Exposure to commodities, FMCG, or retail supply chains preferred
• Comfortable working cross-border, specifically Africa Origin Destinations, with stakeholders across diverse geographies.