At a Glance
- Tasks: As Night Manager, ensure guest safety and hotel security while managing night operations.
- Company: Join the award-winning Fife Arms Hotel, a unique gem in the Cairngorms National Park.
- Benefits: Enjoy 30 days holiday, free meals on shift, and generous discounts across our properties.
- Why this job: Be part of a creative team dedicated to exceptional service and personal growth.
- Qualifications: Experience in luxury hospitality, strong communication skills, and a passion for guest experiences required.
- Other info: Career development opportunities tailored to your aspirations await you!
The predicted salary is between 30000 - 42000 £ per year.
Recently awarded Aberdeen City & Shire Hospitality Employer of the Year, as well as 2 Michelin Keys, and rated number 1 by Conde Naste Readers Choice, The Fife Arms Hotel, located in the village of Braemar in the heart of the Cairngorms National Park, is recruiting aNight Manager .
We are looking for an enthusiastic individual with a similar level of experience and a passion for excellent hospitality, as well as a desire to develop your career in a unique hotel and stunning setting.
As Night Manager you will be responsible for:
- Ensuring the safety and security of our guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards.
- Ensuring a presence on the front desk throughout the night, completing the night manager checklist, which includes running the night audit, checking paymasters and guest billing.
- Ensuring that public areas are maintained clean, neat, and tidy.
- Providing overnight cover in absence of the reservations team.
- Be personally responsible for the application of the hotels Health and Safety Hotel Policy.
Our successful Night Manager will have:
- Proven experience from within a similar 5-star luxury hospitality environment.
- The enthusiasm and willingness to learn.
- A thorough understanding of Security, Health & Safety and COSHH.
- Initiative, emotional intelligence and strong communication and organisation skills.
- The ability to work under pressure.
- A passion and ambition to deliver exceptional experiences.
- Experience working with Opera Cloud.
Youll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community
Whats in it for you?
- 30 days holiday
- Free annual guest experience for you and a plus one
- Enhanced Pension Scheme
- Free food and drinks whilst on shift
- Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca!
- Amazing sports and social events led by local social committees
- Life Assurance
- Health benefits including a health cash plan
- Employee Assistance Programme
- Career development opportunities tailored around your aspirations and goals
About Artfarm and The Fife Arms Hotel
Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, Fish Shop Restaurant & Fishmongers in Ballater, Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.
Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms – each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Berties our glamorous and elegant Whisky Bar, Elsas our Art Deco Cocktail Bar, and our more relaxed Drawing Room all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.
Want to join the family? Apply today!
AMRT1_UKCT
Night Manager employer: The Fife Arms
Contact Detail:
The Fife Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarize yourself with the unique offerings of The Fife Arms Hotel. Understanding the hotel's history, its Michelin Keys, and the local culture will help you connect with the team and demonstrate your passion for the hospitality industry during your interview.
✨Tip Number 2
Highlight your experience in luxury hospitality environments. Be prepared to discuss specific situations where you've ensured guest safety and satisfaction, as this aligns closely with the responsibilities of a Night Manager at The Fife Arms.
✨Tip Number 3
Showcase your knowledge of health and safety regulations, particularly COSHH. Being able to speak confidently about these topics will set you apart as a candidate who is ready to take on the responsibilities of the role.
✨Tip Number 4
Demonstrate your initiative and emotional intelligence. Share examples of how you've handled pressure in previous roles, as well as how you’ve effectively communicated with guests and team members to create exceptional experiences.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury hospitality environments. Emphasize your skills in security, health & safety, and any experience with Opera Cloud.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for the Night Manager role. Mention specific experiences that demonstrate your ability to work under pressure and deliver exceptional guest experiences.
Highlight Relevant Skills: In your application, clearly outline your communication, organization, and emotional intelligence skills. Provide examples of how you've successfully managed similar responsibilities in past roles.
Showcase Your Initiative: Demonstrate your willingness to learn and grow within the hospitality industry. Mention any additional training or certifications you have pursued that relate to health and safety or guest services.
How to prepare for a job interview at The Fife Arms
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles, as this aligns with the hotel's commitment to exceptional guest experiences.
✨Demonstrate Your Knowledge of Health & Safety
Since the role involves ensuring the safety and security of guests, be prepared to discuss your understanding of health and safety protocols. Highlight any relevant experience you have with COSHH or similar regulations, and be ready to explain how you would apply these in a hotel setting.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and make quick decisions. Think of scenarios where you successfully managed difficult situations, particularly during night shifts, and be ready to share how you maintained calm and ensured guest satisfaction.
✨Familiarize Yourself with Opera Cloud
Since experience with Opera Cloud is mentioned in the job description, take some time to familiarize yourself with this system if you haven't already. Being able to discuss your experience or knowledge of it will demonstrate your readiness for the role and your willingness to learn.