Global Employment Operations Manager

The Main Purpose of Your Role

At Mauve Group, we are implementing artificial intelligence (AI) tools into our daily operations and further automating our processes, to remain competitive in a fast-growing market. We are currently looking for a pivotal leader to work within our Employer of Record (EOR) division. With strong operational and people management skills, you will manage both the payroll and employment contract departments, to ensure the smooth integration of these processes and continue our ethos of a people-first commitment to operational excellence. Focusing on various functional aspects, including those associated with the full payroll and employment contract cycles, you must have a tenacious, meticulous and precision-focused approach to ensuring compliance with the associated regulations and legislations in these areas.

What Will You Be Doing as the Global Employment Operations Manager? Your responsibilities will include:

• Leading, mentoring, and training the EoR HR, EoR Contract, and EoR Payroll teams to ensure efficient operations.
• Overseeing onboarding and offboarding processes, including documentation, background checks, and compliance measures.
• Resolving payroll queries and ensuring accurate payroll processing while maintaining compliance with local laws and GDPR.
• Collaborating with internal departments (Sales, Finance, IT, People & Culture) and external partners (lawyers, consultants, suppliers) to ensure smooth EoR service delivery.
• Handling employment contract management, including legal review of terms, remuneration entitlements, job descriptions, and leave policies.
• Providing HR advisory support, including conflict resolution, performance management guidance, and policy compliance assistance.
• Safeguarding confidential employee records, ensuring contracts align with legislative requirements.
• Identifying process improvements, implementing AI-driven efficiencies, and updating EoR policies and procedures.
• Exercising signing authority to approve relevant documentation as part of role progression.
• Managing budgeting and reporting for both payroll and employment contract departments.

Requirements

If you have a mix of the following qualifications, knowledge, skills, and personal attributes, you may be who we’re looking for.

Qualifications

Essential: First-level degree OR equivalent professional experience in Global Payroll Management, Business/Finance/Payroll Management, CIPD Level 5, European HR Diploma, or Human Resources degree.

Desirable: Second-level degree (MSc/MA) in a relevant subject.

Knowledge & Experience

Essential: 5+ years’ experience in payroll/employment law management. Proven ability to lead teams, including performance management, coaching, and mentoring. Experience in managing multi-currency payrolls and overseeing global HR environments.

Desirable: Experience managing third-party payrolls. Solid knowledge of HR operations.

Skills

Emotional intelligence and people-first leadership. Advanced English communication skills (written and verbal). Proficiency in MS Office and advanced IT skills. Strong problem-solving and critical-thinking abilities. Effective interpersonal, negotiation, and influencing skills. Agile communicator who thrives in fast-paced environments. Innovative and solutions-oriented mindset.

Personal Attributes

Ability to manage conflicting deadlines with flexibility. Strong team collaboration skills. Excellent attention to detail. Quick learner, eager to stay ahead of industry developments. Positive mindset geared toward continuous improvement. Ability to stay calm under pressure with high-priority tasks. Discrete and committed to client confidentiality. Demonstrated commitment to equality, diversity, and inclusion in the workplace.