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For Companies At a Glance
- Tasks: Help customers find their perfect jewellery piece and provide exceptional service.
- Company: Join a leading luxury jewellery retailer in London with a passion for style.
- Benefits: Enjoy a competitive salary, commission, and comprehensive training opportunities.
- Why this job: Be part of a vibrant team, create memorable experiences, and grow your career in luxury retail.
- Qualifications: Two years of luxury retail experience preferred; strong communication and sales skills required.
- Other info: Supportive recruitment process to help you every step of the way.
The predicted salary is between 29000 - 37000 £ per year.
About the Position:
Are you passionate about helping people find the perfect piece of jewellery to commemorate a special occasion, express their style, or simply add a touch of sparkle to their everyday lives? If so, then a career as a Jewellery Sales Associate might be the perfect fit for you! In this exciting role, you'll play a key role in creating a welcoming and memorable experience for our customers. You'll be responsible for providing exceptional customer service, using your product knowledge and expertise to guide customers towards the perfect jewellery piece. You'll also be responsible for achieving sales goals and contributing to the overall success of the store.
Key Responsibilities:
- Greet and welcome customers offering luxury service immediately.
- Actively engage with customers, understanding their needs and preferences.
- Assist and develop client relationships with customers in browsing and selecting jewellery pieces.
- Consult High Net Worth (HNW) clients and handle challenges.
- Provide accurate and detailed information about jewellery products, including materials, gemstones, and care instructions.
- Upsell and cross-sell jewellery and related accessories.
- Process sales transactions efficiently and accurately.
- Build and maintain positive relationships with HNW clients.
- Achieve individual and team sales goals.
- Participate in in-store events and promotions.
About the Candidate:
- A minimum of two years of luxury retail experience, Fine Jewellery experience is preferable but not essential.
- Excellent communication and interpersonal skills.
- Strong sales acumen and a results-oriented approach.
- Passion for jewellery storytelling and a keen eye for style.
- Organised and detail oriented.
- Team player with a positive attitude.
Benefits:
- Competitive salary and benefits package.
- Comprehensive training and development program.
- Chance to build a rewarding career in the jewellery industry.
Your journey with IRD: Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. You will receive unwavering support at every step of your journey with us. Apply now by submitting your updated CV. We look forward to helping you grow your career today.
Contact Detail:
IRD Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Fine Jewellery
✨Tip Number 1
Familiarise yourself with the latest trends in fine jewellery. Being knowledgeable about current styles, gemstones, and materials will not only impress potential employers but also show your passion for the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were clients. This will help you refine your ability to understand customer needs and preferences, which is crucial for a sales role in luxury retail.
✨Tip Number 3
Network within the jewellery industry by attending local events or joining online forums. Building connections can provide valuable insights and may even lead to job opportunities that aren't widely advertised.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've achieved targets in past roles. Highlighting your results-oriented approach will demonstrate your suitability for the sales goals outlined in the job description.
We think you need these skills to ace Sales Assistant - Fine Jewellery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and any specific knowledge of fine jewellery. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Mention specific experiences where you've successfully engaged with clients or achieved sales goals.
Showcase Your Product Knowledge: In your application, emphasise your understanding of jewellery materials, gemstones, and care instructions. This will show that you are knowledgeable and ready to assist customers effectively.
Highlight Your Interpersonal Skills: Since the role involves building relationships with High Net Worth clients, make sure to illustrate your communication skills and ability to connect with diverse customers in your application.
How to prepare for a job interview at IRD Consultancy
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery during the interview. Share any personal experiences or stories that highlight your love for fine pieces, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, especially in a luxury retail environment, as this is crucial for a Sales Assistant position.
✨Know Your Products
Familiarise yourself with different types of jewellery, gemstones, and materials before the interview. Being able to discuss product knowledge confidently will show that you're serious about the role and can effectively assist customers in making informed decisions.
✨Practice Upselling Techniques
Think about strategies for upselling and cross-selling jewellery and related accessories. Be ready to discuss how you would approach these techniques in a way that feels natural and enhances the customer experience, as this is key to achieving sales goals.
