Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make outbound calls to SKY customers and provide top-notch service.
- Company: Join Firstsource, a people-centered company partnered with SKY.
- Benefits: Earn £11.55/hour plus bonuses, enjoy free Sky TV, and discounts!
- Why this job: Great opportunity to develop sales skills in a fun, supportive environment.
- Qualifications: Sales experience is a must; be target-driven and passionate about helping others.
- Other info: Casual dress code and flexible hours make this job even better!
The predicted salary is between 20000 - 25000 £ per year.
Job description Role: Outbound Sales Advisor Full time: 37.5 hours, permanent Salary: £11.55 per hour (£22.522.50) plus the opportunity to earn incentive. Location:? Floor 3 Lincoln Building, 27-45 Great Victoria Street, Belfast, BT2 7SL (On-site Role) Operational Hours between: 8am 8pm Monday to Friday About Us: This challenging and rewarding role in partnership with SKY comes with generous bonus incentives. At Firstsource, everything we do is centred around people. With us, you can learn new skills and develop your career. In addition, as a SKY agent, you will receive free Sky TV package and discounted prices on other SKY products! Your main responsibilities will include: Conductingoutbound calls, speaking to SKY customers about topics such as premium upgrades, broadband upgrades and speaking with customers who are in the process of leaving Sky for another provider. Provide excellent customer service to customers Retain customers through great conversations and reviewing their packages to suit their financial circumstances. Requirements or Skills: Previous experience in sales whether thats face to face or contact centre based. Target driven, with proven track record of achieving results The ability to stay self-motivated in a competitive environment A passion for people and providing them with the best products & service The ability to read your customer and really understand their needs PC literate Benefits: £11.55 per hour (£22,522.50) plus the opportunity to earn bonus structure Free Sky TV Package (including Sports & Cinema!) Free Health Care Discounts for high-street shops, restaurants, and days out! £750.00 refer a friend program INDLB Job Types: Full-time, Permanent Pay: £11.55 per hour Expected hours: 37.5 per week Additional pay: Performance bonus Benefits: Casual dress Company car Company pension Employee discount Referral programme Schedule: Flexitime Work Location: In person Skills: Sales Customer Service Call Centre
Customer Sales Advisor employer: Firstsource Solutions UK Ltd
Contact Detail:
Firstsource Solutions UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarize yourself with SKY's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during calls.
✨Tip Number 2
Practice your communication skills. Since this role involves outbound calls, being able to articulate clearly and persuasively is key. Consider role-playing scenarios with friends or family to refine your approach.
✨Tip Number 3
Research common objections in sales and prepare responses. Knowing how to handle pushback from customers will demonstrate your expertise and help you retain clients more effectively.
✨Tip Number 4
Show your passion for customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the values of Firstsource.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in outbound calls or contact centers. Use specific examples to demonstrate your target-driven achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention why you want to work with Firstsource and how you can contribute to their team.
Highlight Key Skills: Emphasize skills such as self-motivation, understanding customer needs, and your ability to provide excellent service. These are crucial for the role of a Customer Sales Advisor.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Firstsource Solutions UK Ltd
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully met or exceeded targets, as this role is all about achieving results.
✨Understand the Product
Familiarize yourself with SKY's products and services. Being knowledgeable about what you're selling will help you engage customers effectively and answer their questions confidently.
✨Demonstrate Customer Service Excellence
Prepare to showcase your customer service skills. Think of scenarios where you turned a negative customer experience into a positive one, as retaining customers is a key part of this role.
✨Stay Motivated and Positive
Since the environment can be competitive, convey your self-motivation and enthusiasm during the interview. Share how you stay driven and focused on achieving your goals, even in challenging situations.
