Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and negotiate commercial insurance claims while providing top-notch customer service.
- Company: Join a well-established commercial insurance broker based in South Birmingham.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and professional development.
- Qualifications: Must have 2+ years of commercial insurance experience; Acturis knowledge is a bonus.
- Other info: Ideal for those looking to advance their career in the insurance industry.
The predicted salary is between 28800 - 43200 £ per year.
Our client are a commercial Insurance broker with offices in South Birmingham. They are looking for a Commercial Claims Handler to join an established team. This person will ensure claims are dealt with whilst ensuring an excellent level of customer service.
Key Responsibilities:
- Handle all claims in a professional manner.
- Review claim files.
- Negotiate with Claimants.
You will have 2yrs + commercial insurance experience. Experience with Acturis would be a plus.
Claims Handler employer: Atherton Stone
Contact Detail:
Atherton Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Claims Handler. Understanding how to handle claims professionally and provide excellent customer service will help you stand out during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since negotiating with claimants is a crucial part of the role, being able to demonstrate your ability to negotiate effectively can give you an edge over other candidates.
✨Tip Number 3
If you have experience with Acturis, make sure to highlight it in conversations. If not, consider doing some research or even a short course to get familiar with the software, as it could be a significant advantage.
✨Tip Number 4
Network with professionals in the insurance industry, especially those who work in claims handling. They can provide insights and tips that may help you during the application process and beyond.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Claims Handler. Highlight your experience in handling claims, reviewing files, and negotiating with claimants in your application.
Tailor Your CV: Make sure your CV reflects your 2+ years of commercial insurance experience. Include specific examples of how you've successfully managed claims and provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your relevant experience and enthusiasm for the role. Mention any familiarity with Acturis, as this could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the insurance industry.
How to prepare for a job interview at Atherton Stone
✨Showcase Your Experience
Make sure to highlight your 2+ years of commercial insurance experience during the interview. Be prepared to discuss specific claims you have handled and the outcomes, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Customer Service Skills
Since the role requires excellent customer service, think of examples where you went above and beyond for clients. Share stories that illustrate your ability to handle difficult situations with empathy and professionalism.
✨Familiarise Yourself with Acturis
If you have experience with Acturis, be ready to discuss it in detail. If not, take some time to research the software and its functionalities, as showing a willingness to learn can impress the interviewers.
✨Prepare for Negotiation Scenarios
Negotiating with claimants is a key part of the job. Prepare for potential negotiation scenarios by thinking about strategies you would use to reach a fair resolution. This will show that you are proactive and understand the nuances of claims handling.
