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For Companies At a Glance
- Tasks: Support the Service Director with administrative duties in a mental health setting.
- Company: Join a leading mental health provider focused on empowering young people.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact while working in a dynamic and caring team.
- Qualifications: Experience in healthcare administration and strong interpersonal skills required.
- Other info: Immediate start available; multi-stage interview process.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £25,000 – £30,000 per annum
Full-time, Permanent
Marylebone, London
Please note, only candidates with relevant experience and all essential criteria will be considered.
Remit
Compass Corporate Services are proud to be working alongside a specialist mental health provider that delivers bespoke supported living and day programmes for adolescents and young adults. Their services focus on supporting individuals with mental health challenges, eating disorders, and addiction-related behaviours. The organisation creates a secure and recovery-focused environment, empowering young people to maintain their education and build sustainable coping strategies. We are currently searching for a dynamic and proactive Clinical Administrator to support their on-site operations in Marylebone, London.
The Role
This is a newly created full-time role, supporting the Service Director and wider team with all administrative duties. The successful candidate will be based front-of-house alongside two Recovery Assistants, playing a vital role in ensuring both clinical and non-clinical administrative tasks are completed to a high standard.
Duties will include but are not limited to:
- Administrative support to the Service Director.
- Management of clinical and non-clinical paperwork.
- Oversight of compliance, GDPR and Health & Safety documentation.
- Ad-hoc office management tasks.
- Liaising with clients, staff and external professionals.
- Office and reception management duties.
- Engaging with clients and staff in a professional and supportive manner.
- Supporting a safe, welcoming and professional reception environment.
This is an immediate requirement, and we are keen to appoint a suitable candidate as quickly as possible.
Location
This position is based fully on-site in Marylebone, London. Due to the nature of the role, candidates must have a reliable daily commute to the office.
Essential Criteria
- Proven administrative experience within a healthcare setting.
- Experience in mental health services is highly desirable.
- Strong understanding of GDPR, Health & Safety, and CQC compliance.
- Personable, client-facing manner with strong interpersonal skills.
- Ability to work autonomously and identify areas for process improvement.
- Confident communicator, capable of reporting to senior stakeholders.
- Excellent organisational and time management skills.
- Proficiency in MS Office.
The Candidate
- Self-sufficient and solution focused.
- Professional and friendly front-of-house presence.
- Attention to detail and high standards of administrative accuracy.
- Flexible and confident in a fast-paced environment.
Interview Process
This is a multi-stage interview process. It will begin with an initial screening call with consultant Isobel, followed by further screening, online testing, and a formal interview with the client.
Contact Details
If you would like to be considered for this exciting opportunity, please contact Isobel Johnson. Email an updated CV to ijohnson@compassltd.co.uk
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate. Compass Associates, established in 2009, is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.
Clinical Administrator employer: Compass Corporate Services
Contact Detail:
Compass Corporate Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Familiarise yourself with the specific mental health services offered by the organisation. Understanding their approach to supporting adolescents and young adults will help you demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your knowledge of GDPR, Health & Safety, and CQC compliance. Being able to discuss these topics confidently will show that you are well-prepared and understand the importance of these regulations in a healthcare setting.
✨Tip Number 3
Prepare examples from your previous experience that highlight your administrative skills and ability to work autonomously. Think about situations where you've improved processes or managed multiple tasks effectively, as these will be key points to discuss.
✨Tip Number 4
Practice your communication skills, especially in a client-facing context. Since the role requires liaising with clients and staff, being able to convey information clearly and professionally will be crucial during the interview process.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant administrative experience, particularly within a healthcare setting. Emphasise any experience you have in mental health services and your understanding of GDPR and Health & Safety compliance.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and client-facing experience. Explain why you're passionate about supporting individuals with mental health challenges and how your skills align with the role of Clinical Administrator.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management skills. Mention your proficiency in MS Office and any experience you have with compliance documentation, as these are crucial for the role.
Prepare for the Interview Process: Since the interview process is multi-stage, prepare for each stage by researching common interview questions related to administrative roles in healthcare. Be ready to discuss your problem-solving abilities and how you can contribute to a supportive environment.
How to prepare for a job interview at Compass Corporate Services
✨Showcase Your Administrative Experience
Make sure to highlight your previous administrative roles, especially within healthcare settings. Be prepared to discuss specific tasks you managed and how they relate to the responsibilities of a Clinical Administrator.
✨Demonstrate Knowledge of Mental Health Services
Since experience in mental health services is highly desirable, brush up on relevant topics and be ready to discuss how your background aligns with the organisation's mission. This will show your genuine interest in the role.
✨Understand Compliance Requirements
Familiarise yourself with GDPR, Health & Safety, and CQC compliance. During the interview, be ready to explain how you have ensured compliance in past roles and how you would approach it in this position.
✨Exhibit Strong Interpersonal Skills
As the role involves liaising with clients and staff, practice articulating your interpersonal skills. Share examples of how you've effectively communicated in previous roles, particularly in challenging situations.
