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- Tasks: Engage with customers in Korean and English, generating leads and maintaining records.
- Company: Join a top-tier customer service company known for its dynamic culture and professional growth.
- Benefits: Enjoy hybrid work, flexible hours, and continuous training in a supportive team environment.
- Why this job: This role offers a chance to develop your skills while working with a friendly, efficient team.
- Qualifications: Fluency in Korean and English, strong communication skills, and a positive, results-driven attitude.
- Other info: Immediate start available; temporary to permanent position.
The predicted salary is between 24000 - 36000 £ per year.
MTrec’s New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be hybrid working and is starting asap. If you are a fluent Taiwanese speaker and are looking to progress your skills within this industry then please apply for an immediate response! Rewards and Benefits on Offer; * The opportunity to work with a dynamic and cultured team of professionals * Working from home opportunity * A temporary to permanent position * Flexible working hours * Continuous training and development The Job You’ll Do; * Conduct calls to generate high quality leads in Korean and English. * Research contacts and consider their requirements prior to communication. * Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication. * Understand the needs of the prospective customer and react accordingly. * Maintain organised and detailed records of customer interactions. * Support your colleagues and work as a team. * Deliver a very high standard of quality and professionalism at all times. * Be available to work Monday to Friday 6am – 10am About you; * Full Korean and English Fluency is essential. * Exceptional communication skills. * Positive attitude and result driven. * Good team and interpersonal skills * Confidence to direct the course of a conversation and handle objections. * Well-organised and conscientious, with excellent attention to detail * Ability to quickly learn new processes
Korean Speaking Customer Representative employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Korean Speaking Customer Representative
✨Tip Number 1
Make sure to brush up on your Korean and English communication skills. Since the role requires fluency in both languages, practicing conversations with friends or using language apps can help you feel more confident during the interview.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will not only prepare you for potential questions but also demonstrate your proactive approach to problem-solving.
✨Tip Number 3
Research the company’s products and services thoroughly. Understanding what they offer will allow you to engage more meaningfully during discussions and show that you're genuinely interested in the role.
✨Tip Number 4
Prepare examples from your past experiences that highlight your communication skills and teamwork. Being able to share specific instances where you excelled in these areas will make a strong impression on the hiring team.
We think you need these skills to ace Korean Speaking Customer Representative
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Korean and English in your CV and cover letter. This is a key requirement for the role, so showcase any relevant experiences where you utilized these language skills.
Showcase Customer Service Experience: Detail your previous customer service roles in your application. Provide specific examples of how you handled customer interactions, resolved issues, and contributed to team success.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the job posting, such as 'communication skills', 'teamwork', and 'attention to detail' to demonstrate that you are a perfect fit for the position.
Express Enthusiasm for the Role: In your cover letter, convey your excitement about the opportunity to work in a dynamic and cultured team. Mention your eagerness to develop your skills and contribute positively to the company.
How to prepare for a job interview at MTrec Ltd Commercial
✨Showcase Your Language Skills
Since fluency in Korean and English is essential, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in both languages to show your proficiency and confidence.
✨Highlight Your Communication Skills
Exceptional communication is key for this role. Share examples from your past experiences where you effectively communicated with customers, handled objections, or resolved issues. This will illustrate your ability to maintain professionalism and quality.
✨Demonstrate Team Spirit
The company values teamwork, so be ready to discuss how you have supported colleagues in previous roles. Share specific instances where you collaborated with others to achieve a common goal, showcasing your interpersonal skills.
✨Prepare for Role-Specific Questions
Research the company's products and services beforehand. Be ready to answer questions about how you would handle customer inquiries and what strategies you would use to generate leads. This shows your initiative and willingness to learn.
