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- Tasks: Assist in managing client relationships and support account management activities.
- Company: Join a dynamic team in Camberley focused on customer satisfaction and growth.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Perfect for those eager to learn and make an impact in account management.
- Qualifications: No prior experience needed; just bring strong communication and organisational skills.
- Other info: Opportunity for growth and collaboration with various departments.
The predicted salary is between 28800 - 43200 £ per year.
Our Camberley-based client is seeking a motivated and customer-oriented Junior Account Manager to join their growing team. In this entry-level role, you will assist in managing and nurturing client relationships, ensuring customer satisfaction, and supporting the senior account management team with day-to-day account activities. The ideal candidate will be eager to learn, highly organised, and possess strong communication skills.
Key Responsibilities:
- Client Relationship Management: Support senior account managers in maintaining strong relationships with clients. Serve as a point of contact for clients, addressing enquiries, providing updates, and ensuring high levels of customer satisfaction. Assist in the onboarding of new clients and ensure a smooth transition from sales to account management.
- Account Support: Help manage client accounts, ensuring that projects and tasks are executed on time and within budget. Assist in the preparation of proposals, presentations, and reports for clients. Track client projects and deliverables, ensuring that deadlines are met.
- Sales and Business Development Support: Work with the sales team to identify new business opportunities within existing accounts. Assist in developing strategies to upsell and cross-sell services/products to clients. Help prepare sales pitches and presentations for new clients.
- Administrative and Operational Tasks: Assist with the preparation of contracts, invoicing, and managing account budgets. Maintain accurate and up-to-date records of client communications, meetings, and projects. Organise and coordinate meetings, calls, and presentations with clients.
- Market Research and Reporting: Conduct research on market trends, competitors, and industry best practices to support account management efforts. Prepare reports for internal teams and clients, tracking the status of projects, budgets, and timelines.
- Collaboration with Internal Teams: Work closely with other departments (e.g., sales, marketing, product, customer support) to ensure the client’s needs are met. Coordinate with the product and delivery teams to ensure timely and accurate service/product delivery.
Required Skills and Qualifications:
- Previous experience in account management, customer service, or a similar role (internships or entry-level roles are acceptable).
- Strong communication and interpersonal skills.
- Excellent organisational skills and the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- A proactive attitude with a desire to learn and develop within the account management field.
- Ability to build and maintain strong client relationships.
Junior Account Manager employer: Source4 Personnel Solutions
Contact Detail:
Source4 Personnel Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the company and its clients. Understanding their business model and the industries they operate in will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Junior Account Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or provided excellent customer service in the past. Even if your experience is limited, think of relevant scenarios from internships or volunteer work that showcase your skills.
✨Tip Number 4
Stay updated on market trends and industry news related to account management. This knowledge will not only impress your interviewers but also show that you're proactive and committed to growing in this field.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or customer service. Emphasise your organisational skills and any previous roles where you managed multiple tasks or deadlines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the Junior Account Manager role. Mention specific skills that align with the job description, such as strong communication abilities and a proactive attitude towards learning.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any other tools that may be relevant. Provide examples of how you've used these skills in past experiences.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Source4 Personnel Solutions
✨Show Your Communication Skills
As a Junior Account Manager, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and listen actively. Practice common interview questions with a friend to refine your responses.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Bring examples of how you've managed multiple tasks or projects in the past. Discuss any tools or methods you use to stay organised, such as to-do lists or project management software.
✨Demonstrate Your Customer Focus
Since client satisfaction is crucial, be ready to share experiences where you went above and beyond for a customer. This could be from previous jobs, internships, or even volunteer work. Show that you understand the importance of nurturing client relationships.
✨Research the Company
Before the interview, take time to learn about the company’s values, culture, and recent developments. This will not only help you tailor your answers but also show your genuine interest in the role and the organisation.
