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- Tasks: Join our team to support landlords and tenants with accounts administration tasks.
- Company: Connells Group is a leading property services company committed to diversity and inclusion.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in property management.
- Qualifications: Strong communication skills and a flexible approach; experience in accounts is a plus but not essential.
- Other info: We encourage applications from all backgrounds, so don't hesitate to apply!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for motivated Accounts Administrators to join our busy Client Accounts team in Leighton Buzzard. Our Accounts Administrators provide support to our Lettings Branches, Landlords and Tenants. If you enjoy working as part of a team, are interested in accounts or administration and are dedicated in providing a high level of service, then this could be the role for you!
You will be responsible for:
- Check property, landlord & tenant details on client accounts computer system and ensure all charges for fees are correctly raised.
- Process renewals, terminations of tenancies and return of deposits.
- Perform other administration tasks related to the letting of properties.
- Process supplier invoices and handle queries from suppliers.
- Ensure all funds received are identified and allocated correctly.
- Process rents received and remit to landlord daily by Faster Payments & Cheque.
- Perform bank and fee reconciliations.
- Produce statements to landlords detailing transactions on account.
- Process requests from internal and external customers.
- Handle queries coming into the department via phone and email in a timely and professional manner.
- Be responsible for ensuring that all tasks carried out are in line with internal processes and meet current legislation.
- Ad hoc duties as required by line manager.
Your experience and skills will include:
- Excellent communication and customer service skills with the confidence to deal with challenging queries via phone and email.
- Excellent PC and related technology skills.
- Excellent writing skills.
- Good analytical ability.
- Ability to stay calm under pressure and work to tight deadlines.
- Flexible approach to working especially at peak times such as month end.
- Basic accounts/bookkeeping background an advantage but not necessary.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Client Accounts Administrator employer: Connells Group HQ
Contact Detail:
Connells Group HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Administrator
✨Tip Number 1
Familiarise yourself with the property management software commonly used in the industry. Being able to demonstrate your knowledge of these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, especially in handling challenging queries. Prepare examples from your past experiences where you've successfully resolved issues, as this will showcase your ability to stay calm under pressure.
✨Tip Number 3
Research the current legislation related to property management and lettings. Showing that you are knowledgeable about relevant laws can demonstrate your commitment to compliance and professionalism in the role.
✨Tip Number 4
Network with professionals in the property management field. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the industry.
We think you need these skills to ace Client Accounts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Client Accounts Administrator. Emphasise your communication skills, attention to detail, and any experience in accounts or administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle challenging queries and work under pressure.
Highlight Relevant Skills: In your application, clearly outline your excellent writing skills, analytical abilities, and proficiency with technology. These are crucial for the role and should be evident in your application materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Connells Group HQ
✨Showcase Your Communication Skills
As a Client Accounts Administrator, excellent communication is key. Be prepared to demonstrate your ability to handle challenging queries confidently, both verbally and in writing. Consider sharing examples from past experiences where you successfully resolved issues.
✨Highlight Your Attention to Detail
This role involves processing various financial transactions and ensuring accuracy. During the interview, emphasise your analytical skills and provide examples of how you've maintained accuracy in previous roles, especially under pressure.
✨Demonstrate Your Team Spirit
Since this position requires working closely with a team, express your enthusiasm for collaboration. Share instances where you contributed to a team project or supported colleagues, showcasing your flexible approach during peak times.
✨Prepare for Technical Questions
Familiarise yourself with common accounting software and tools that may be used in the role. Be ready to discuss your PC skills and any relevant technology experience, as this will show your readiness to adapt to their systems.
