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- Tasks: Provide 1st and 2nd line support for trading applications and optimize workflows.
- Company: Join a leading commodities trading firm in the heart of London.
- Benefits: Enjoy a hybrid work model with 4 days in-office and 1 day remote.
- Why this job: Be the tech hero on the trading floor, enhancing tools and systems for traders.
- Qualifications: Experience in trading platforms and strong troubleshooting skills are essential.
- Other info: This role is perfect for tech-savvy problem solvers looking to make an impact.
The predicted salary is between 66000 - 88000 £ per year.
Job Description Senior Front Office Support Analyst | Circa £110k | London | 4 days in office Industry: Trading Location: London (4 Days in Office, 1 Day Remote) Job Type: Full-time We are seeking a Senior Front Office Support Analyst for a leading commodities trading firm. In this pivotal role, you will provide 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor. Acting as the bridge between technology and business, you will work closely with traders and critical users to maintain and enhance tools and systems, addressing technical challenges and enabling operational efficiency in a dynamic front-office environment. Responsibilities Deliver 1st and 2nd line support for trading platforms such as Trayport, ICE and Bloomberg. Troubleshoot and resolve technical issues, minimising disruption to trading activities. Address performance bottlenecks in Excel workflows, optimising macros, and implementing solutions for seamless operations. Identify and resolve data issues, providing interim workarounds while liaising with development teams for permanent fixes. Partner with traders to understand pain points, offering solutions to improve workflows and transition from legacy Exce…
Senior Front Office Support Analyst employer: Cititec Talent
Contact Detail:
Cititec Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Front Office Support Analyst
✨Tip Number 1
Familiarize yourself with the trading platforms mentioned in the job description, such as Trayport, ICE, and Bloomberg. Having hands-on experience or a solid understanding of these tools will give you an edge during discussions with our team.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in relation to trading applications. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to optimize workflows, particularly with Excel. Highlight any past experiences where you've successfully improved processes or resolved performance issues, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss how you've collaborated with traders or business users in the past. Understanding their pain points and providing effective solutions is key to succeeding in this position, so be ready with examples.
We think you need these skills to ace Senior Front Office Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in providing 1st and 2nd line support for trading applications. Include specific examples of troubleshooting technical issues and optimizing workflows, particularly with platforms like Trayport, ICE, and Bloomberg.
Craft a Strong Cover Letter: In your cover letter, emphasize your ability to act as a bridge between technology and business. Discuss how your previous experiences have prepared you to partner with traders and enhance operational efficiency in a front-office environment.
Showcase Technical Skills: Clearly outline your technical skills related to trading applications and Excel workflows. Mention any experience with macros and data issue resolution, as these are crucial for the role.
Highlight Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving abilities, especially in high-pressure trading environments. This will show that you can handle the dynamic nature of the role effectively.
How to prepare for a job interview at Cititec Talent
✨Know Your Trading Platforms
Make sure you have a solid understanding of the trading platforms mentioned in the job description, such as Trayport, ICE, and Bloomberg. Be prepared to discuss your experience with these tools and how you've supported them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your troubleshooting abilities. Think of specific examples where you resolved technical issues or optimized workflows, especially in high-pressure environments like trading floors.
✨Understand the Business Needs
Since this role acts as a bridge between technology and business, familiarize yourself with common pain points traders face. Be ready to discuss how you can address these challenges and improve operational efficiency.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to explain how you've successfully collaborated with traders and technical teams in the past, ensuring that you can convey complex technical information in an understandable way.
