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For Companies At a Glance
- Tasks: Manage client accounts and oversee project delivery in customer communications.
- Company: Join one of the UK's leading Customer Communications & CX Service Providers.
- Benefits: Enjoy flexible working options and a range of corporate perks.
- Why this job: Be part of a dynamic team focused on exceptional client service and impactful projects.
- Qualifications: Experience in Technical Account Management or Project Management is essential.
- Other info: Ideal for those passionate about customer communications and marketing services.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Technical Account Manager or Project Manager? Do you work within one of the Customer Communications, Print, Email Service Provider or Marketing Services sectors? Then this is a great opportunity for you to work for one of the UK's top Customer Communications & CX Service Providers.
You will play a pivotal role in delivering exceptional client service and project management.
Contact Detail:
Inspired Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager / Project Manager Customer Communications
✨Tip Number 1
Network with professionals in the Customer Communications and Marketing Services sectors. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends, which can give you an edge in interviews.
✨Tip Number 2
Familiarise yourself with the specific tools and software commonly used in project management within the customer communications field. Being able to discuss your experience with these tools can demonstrate your readiness for the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills during interviews. Think of examples where you've successfully managed client expectations or resolved issues in previous projects, as this is crucial for a Technical Account Manager.
✨Tip Number 4
Research the company’s recent projects and client success stories. This knowledge will not only help you tailor your conversation but also show your genuine interest in their work and how you can contribute to their success.
We think you need these skills to ace Technical Account Manager / Project Manager Customer Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management or project management, particularly within customer communications, print, email service providers, or marketing services. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and project management. Mention how your background aligns with the job requirements and express your enthusiasm for working with one of the UK's top customer communications service providers.
Highlight Relevant Skills: In your application, emphasise key skills such as communication, problem-solving, and project management methodologies. Be sure to include any specific tools or software you are proficient in that are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in client service.
How to prepare for a job interview at Inspired Search Ltd
✨Showcase Your Technical Knowledge
As a Technical Account Manager or Project Manager, it's crucial to demonstrate your understanding of customer communications technologies. Be prepared to discuss specific tools and platforms you've used in previous roles, and how they contributed to successful project outcomes.
✨Highlight Your Project Management Skills
Make sure to provide examples of projects you've managed from start to finish. Discuss your approach to planning, execution, and monitoring, as well as how you handle challenges and ensure client satisfaction throughout the process.
✨Understand the Company’s Services
Research the company’s offerings in customer communications and CX services. Being knowledgeable about their products and services will not only impress your interviewers but also allow you to tailor your responses to align with their business goals.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you've effectively managed client relationships and resolved issues in past roles.
