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For Companies At a Glance
- Tasks: Lead store operations, drive sales, and ensure top-notch customer service.
- Company: Join Johnstone's Decorating Centre, a leader in the home improvement industry.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: This is a full-time position based in Hove.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.
Within this role you will provide outstanding Customer Service and support within your store.
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered at Johnstone's Decorating Centre. Understanding the range of paints, wallpapers, and other decorating materials will help you demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you motivated staff and improved sales performance.
✨Tip Number 3
Research the latest trends in retail operations and customer service. Being knowledgeable about current best practices will allow you to speak confidently about how you can enhance the store's performance.
✨Tip Number 4
Network with current or former employees of Johnstone's Decorating Centre if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Store Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Store Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in store operations, sales growth, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your leadership abilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you have successfully driven sales and improved customer service in previous positions, showcasing your ability to lead a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at PPG
✨Showcase Your Leadership Skills
As a Store Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it contributed to achieving sales targets.
✨Understand Customer Service Excellence
Customer service is key in this role. Be ready to discuss your approach to providing outstanding customer service. Think of specific instances where you went above and beyond for customers and how that impacted sales or customer satisfaction.
✨Familiarise Yourself with Sales Strategies
Research common sales strategies used in retail operations. Be prepared to discuss how you would implement these strategies in the store to drive growth and improve performance. Showing that you have a proactive mindset will impress the interviewers.
✨Know the Company and Its Values
Before the interview, take some time to learn about Johnstone's Decorating Centre and its values. Understanding the company's mission and how it aligns with your own values will help you articulate why you're a great fit for the role.
