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For Companies At a Glance
- Tasks: Lead store operations, drive sales, and ensure top-notch customer service.
- Company: Join Johnstone's Decorating Centre, a leader in the decorating industry.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction.
- Qualifications: Previous retail experience and strong leadership skills are essential.
- Other info: This is a full-time position based in Hove.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.
Within this role you will provide outstanding Customer Service and support within your store.
Store Operations Manager employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager
✨Tip Number 1
Familiarise yourself with the Johnstone's Decorating Centre brand and its products. Understanding their offerings will help you demonstrate your passion for the role and show how you can contribute to driving sales.
✨Tip Number 2
Research the latest trends in retail operations and customer service. Being knowledgeable about industry standards will allow you to discuss innovative ideas during your interview, showcasing your commitment to excellence.
✨Tip Number 3
Prepare examples of how you've successfully led teams in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial in demonstrating that you're the right fit for managing store operations.
✨Tip Number 4
Network with current or former employees of Johnstone's Decorating Centre if possible. Gaining insights from their experiences can provide you with valuable information to tailor your approach and stand out as a candidate.
We think you need these skills to ace Store Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and expectations for the Store Operations Manager position. Tailor your application to highlight relevant experience in driving sales and providing excellent customer service.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you have successfully led teams, improved operational standards, or enhanced customer satisfaction in previous roles.
Showcase Relevant Experience: Include any experience related to retail operations, sales growth, and customer service. Use quantifiable achievements to demonstrate your impact, such as percentage increases in sales or improvements in customer feedback scores.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the requirements of the Store Operations Manager role. Make sure to express your enthusiasm for the position and the company, and explain why you would be a great fit.
How to prepare for a job interview at PPG
✨Know the Company Inside Out
Before your interview, make sure you research Johnstone's Decorating Centre thoroughly. Understand their values, products, and customer service philosophy. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to achieve sales targets and maintain high operational standards.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Be ready to discuss specific situations where you've provided outstanding customer service or resolved conflicts. Highlight your problem-solving skills and ability to create a positive shopping experience for customers.
✨Demonstrate Your Sales Acumen
Since driving and growing sales is a major part of the job, come prepared with strategies you've used in previous roles to boost sales. Discuss any relevant metrics or achievements that showcase your ability to meet and exceed sales goals.
