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- Tasks: Be the face of luxury living, greeting residents and ensuring top-notch service.
- Company: Join Jackson Sims Recruitment, experts in Real Estate and Property Management.
- Benefits: Enjoy a competitive salary of £28,000 and a balanced 4 on, 4 off schedule.
- Why this job: Perfect for those who thrive in dynamic environments and love helping others.
- Qualifications: Previous experience in luxury residential buildings is a must.
- Other info: Work hours are from 7pm to 7am, ideal for night owls!
The predicted salary is between 16800 - 19600 £ per year.
Our client is looking for an experienced Night Concierge to be based at a luxury residential development in Harrow. Working hours are 7pm-7am, working a 4 on, 4 off shift pattern. Position: Night Concierge Location: Harrow, Greater London Salary: £28,000 per annum Job type: Permanent, Full-Time Key Responsibilities: You will be responsible for the smooth running of the Concierge desk. Meeting and greeting residents and visitors and providing a high level of customer service at all times. Liaising with and supervising contractors undertaking works on-site. Undertaking building patrols to ensure the security of the building and to report any maintenance problems to the Property Manager. Assisting residents with day to day queries. Managing and distributing keys, post and parcels. Answering the telephone, logging all messages and dealing with general enquiries. Recording any incidents that occur and responding to requests quickly and effectively. Issuing building fobs and parking permits. Previous experience working in luxury residential buildings is required. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should y…
Night Concierge employer: Jackson Sims Recruitment Ltd
Contact Detail:
Jackson Sims Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarize yourself with the luxury residential sector. Understanding the expectations and standards of high-end clientele will help you stand out as a candidate who can provide exceptional service.
✨Tip Number 2
Highlight your experience in customer service roles, especially in similar environments. Be ready to share specific examples of how you've handled challenging situations or provided outstanding service.
✨Tip Number 3
Demonstrate your ability to manage multiple tasks efficiently. As a Night Concierge, you'll need to juggle various responsibilities, so showcasing your organizational skills will be crucial.
✨Tip Number 4
Prepare to discuss your approach to security and safety. Being proactive about building security and having a plan for emergencies will show that you're serious about the role.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in luxury residential buildings. Detail specific responsibilities you had that align with the key responsibilities listed in the job description.
Showcase Customer Service Skills: Since providing a high level of customer service is crucial for this role, include examples of how you've successfully managed resident and visitor interactions in past positions.
Detail Your Problem-Solving Abilities: Mention any instances where you effectively handled maintenance issues or security concerns. This will demonstrate your ability to respond quickly and effectively to requests.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Night Concierge position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Jackson Sims Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Night Concierge, providing exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for residents or guests.
✨Demonstrate Your Problem-Solving Abilities
You will likely face various challenges during your shift. Think of situations where you successfully resolved issues, whether related to security, maintenance, or resident queries, and be ready to discuss them.
✨Familiarize Yourself with the Role's Responsibilities
Review the job description thoroughly and understand the key responsibilities. Be ready to explain how your previous experience aligns with tasks like managing keys, handling parcels, and conducting building patrols.
✨Prepare Questions for the Interviewer
Having thoughtful questions shows your interest in the role and the company. Consider asking about the team dynamics, the types of events you might encounter, or how they measure success in this position.
