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For Companies At a Glance
- Tasks: Lead the Mortgage team, driving growth and ensuring top-notch customer service.
- Company: Join a prestigious Middle Eastern bank in London focused on high-net-worth clients.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a high-performance culture that values innovation and community impact.
- Qualifications: Experience in mortgage underwriting and credit risk is essential; CeMap qualification preferred.
- Other info: Opportunity to shape the future of mortgage services in a thriving financial institution.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a Middle Eastern bank in London who are searching for a Mortgage Manager to join their team. The individual will be responsible for driving growth and profitability for the Mortgage business in the UK, ensuring execution and implementation of the bank's strategy, and contribution towards their vision. The bank's clients are HNW clients from the MENA region and the mortgage manager will operate within the Private Banking team and report to their Head of Private Banking.
It is essential that this individual has experience within mortgage underwriting and credit risk and not just sales or business development.
AccountabilitiesThe Mortgage Manager will be responsible for the following activities:
- Outstanding customer service and drive revenue generation within the Mortgage product.
- Accountable for delivering the Home (Mortgage) strategy.
- Lead a high-performance culture within the bank in order to implement the Mortgage Key Performance indicators (KPIs).
- Work with the Head of Private/CEO to maximise commercial opportunities to grow the business, with customers being serviced by appropriate advisors in line with the Bank’s strategy.
- Accountable for the teams’ compliance, sales quality and Professional Standards, acting as the first line of defence to deliver uncompromising business standards in line with all regulatory requirements.
- Maintain robust procedures for the delivery & evidencing of ‘best advice’.
- Deliver the Private banking mortgage strategy including overall structure, sales goals, Profit and Loss performance and leads/sales prospect management.
- Direct and visible leadership, through continued engagement, to ensure consistent delivery and alignment to strategy.
- Drive initiatives to generate income, contain costs, migrate/reduce operational losses, and strengthen community relationships.
- Responsible for the balance between business growth and risk appetite within the bank mortgage team.
- Deliver maximum sustainable contribution by deploying product, service & channel propositions aligned with segmentation.
- Collate, understand, and articulate customer feedback to proposition and product teams as input into marketing and product development, ensuring continuous improvement.
- Knowledge of key competitors and market share/penetration to develop and implement mortgage strategies.
- Maximise efficiency of mortgage distribution.
- Oversight of process streamlining and SLA’s.
- Oversight of mortgage operational infrastructure.
Experience working in relevant environment/s, i.e. Leading a team in financial services customer service delivery through direct channels. Relevant product knowledge including knowledge of Mortgages is desirable but not essential. Role relevant qualifications, i.e. CeMap.
Mortgage Manager employer: Confidential Jobs
Contact Detail:
Confidential Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Manager
✨Tip Number 1
Network with professionals in the mortgage and banking sector, especially those who have experience with HNW clients from the MENA region. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in mortgage underwriting and credit risk management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing industry.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that led to revenue growth and improved customer service. Highlighting your direct impact on business performance will resonate well with the hiring team.
✨Tip Number 4
Research the bank's current mortgage products and their competitive positioning in the market. Being able to articulate how you can enhance their offerings or improve operational efficiency will set you apart from other candidates.
We think you need these skills to ace Mortgage Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in mortgage underwriting and credit risk, as these are essential for the Mortgage Manager role. Use specific examples to demonstrate your achievements in driving growth and profitability.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the MENA region's high-net-worth clients and how you can contribute to the bank's vision. Mention your leadership skills and experience in delivering outstanding customer service.
Showcase Relevant Experience: When detailing your work history, focus on roles where you led teams or managed mortgage products. Highlight any experience with compliance and regulatory standards, as this is crucial for the position.
Research the Bank: Familiarise yourself with the bank's strategy and values. Understanding their approach to private banking and mortgage services will help you align your application with their goals and demonstrate your genuine interest in the role.
How to prepare for a job interview at Confidential Jobs
✨Showcase Your Mortgage Expertise
Make sure to highlight your experience in mortgage underwriting and credit risk during the interview. The bank is looking for someone who understands the intricacies of these areas, so be prepared to discuss specific examples from your past roles.
✨Demonstrate Leadership Skills
As a Mortgage Manager, you'll need to lead a high-performance culture. Be ready to share instances where you've successfully led a team or driven initiatives that resulted in significant business growth or improved customer service.
✨Understand the Clientele
Familiarise yourself with the needs and expectations of high-net-worth clients from the MENA region. Showing that you understand their unique requirements and how to cater to them will set you apart from other candidates.
✨Prepare for Compliance Questions
Since compliance and regulatory standards are crucial in this role, be prepared to discuss how you've ensured adherence to such standards in your previous positions. Highlight any processes you've implemented to maintain high professional standards.
