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- Tasks: Analyse and report on dealer information tickets to track field quality concerns.
- Company: Join a leading automotive company focused on passenger vehicles and innovation.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team tackling real-world automotive challenges and making an impact.
- Qualifications: No specific experience required; just a passion for engineering and problem-solving.
- Other info: Work in a fast-paced environment with daily meetings to drive progress.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a Field Engineer (Automotive - passenger vehicle) deployed to OEM client:
- Analyse, categorise and report on dealer Information Tickets to identify, hand over and track progress of emerging field quality concerns.
- Process up to 100 DISS Tickets (dealer technical information tickets, each accessible in DISSBOE and downloadable as PDF) per working day.
- Categorise the DISS tickets against relevant pre-determined criteria and the list of already known technical issues.
- Review tickets against internal sources (i.e. photo booth) where appropriate.
- Flag incorrect claims for rejection.
- Flag any new/unique issue identified.
- Cluster any identical topics together and report number of occurrences.
- Present all new topics at daily launch meeting and document clear next steps for investigation, timing, and relevant owner.
- Review all open topics against planned timing and present all topics pending an update at daily launch meeting.
- Report weekly statistics of DISS analysis to support issue resolution: number of topics opened, closed, and number of ageing topics etc.
Field Engineer employer: Onward Technologies Limited
Contact Detail:
Onward Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the automotive industry, particularly passenger vehicles. Understanding the common technical issues and trends will help you analyse and categorise DISS tickets more effectively.
✨Tip Number 2
Brush up on your data analysis skills. Being able to quickly process and interpret large volumes of information will be crucial in managing up to 100 DISS tickets a day.
✨Tip Number 3
Practice presenting information clearly and concisely. You'll need to report findings at daily launch meetings, so being able to communicate complex topics simply will set you apart.
✨Tip Number 4
Network with professionals in the field. Engaging with others who have experience in quality assurance or field engineering can provide insights and tips that may not be found in job descriptions.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Engineer in the automotive sector. Familiarise yourself with terms like DISS Tickets and the processes involved in categorising and reporting field quality concerns.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Focus on any previous roles where you've analysed data, reported findings, or worked with technical information tickets. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background makes you a suitable candidate for analysing and reporting on dealer information tickets. Be sure to include your problem-solving skills and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Onward Technologies Limited
✨Understand the Role
Make sure you have a solid grasp of what a Field Engineer does, especially in the automotive sector. Familiarise yourself with the specific responsibilities outlined in the job description, such as analysing DISS Tickets and reporting on field quality concerns.
✨Prepare for Technical Questions
Expect to be asked about your technical knowledge related to passenger vehicles and how you would handle various scenarios involving dealer information tickets. Brush up on relevant technical issues and be ready to discuss how you would categorise and process these tickets.
✨Showcase Your Analytical Skills
Since the role involves analysing and reporting on data, be prepared to demonstrate your analytical skills. You might be asked to provide examples of how you've successfully analysed data in the past or how you would approach the analysis of DISS Tickets.
✨Emphasise Communication Skills
As you'll need to present findings at daily meetings and document next steps, highlight your communication skills. Be ready to discuss how you effectively communicate complex information to different stakeholders and ensure everyone is on the same page.
