Duty Operations Manager in Hayes

Duty Operations Manager in Hayes

Hayes Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily coach operations and supervise drivers while ensuring excellent service delivery.
  • Company: Join a dynamic team in Hayes, dedicated to providing top-notch transport services.
  • Benefits: Enjoy free on-site parking, a company pension, and 28 days of holiday per year.
  • Why this job: Be part of a supportive team, develop leadership skills, and make a real impact in transport.
  • Qualifications: Must hold a valid PCV licence and have prior coach driving experience.
  • Other info: Flexible working hours with a rotating schedule, including weekends and holidays.

The predicted salary is between 34000 - 46000 £ per year.

Key Details:

  • Location: London
  • Salary: £40,500 per annum
  • Hours: 6:00 a.m. - 6:00 p.m. | 5 days on, 3 days off rota (including bank holidays and potentially Christmas)
  • Holidays: 28 days per year
  • Benefits: Free on-site parking, Company pension
  • Reports to: Operations Manager
  • Works alongside: One other Duty Manager

About the Role:

You will be jointly responsible for overseeing daily coach operations, supervising drivers, resolving real-time issues, maintaining legal and operational compliance, and ensuring excellent service delivery. You will also be expected to drive on occasion when needed.

What We're Looking For:

  • A valid PCV licence is essential
  • Prior coach driving experience is a must
  • Sound knowledge of London roads and popular tourist locations (including parking and access restrictions)
  • Strong leadership and communication skills
  • Ability to resolve issues under pressure and support a high-functioning driver team
  • Willingness to be flexible, including holiday periods

Questions for Applicants:

  • Do you hold a valid PCV licence and have experience driving coaches?
  • Are you confident with London's road network, especially around key tourist sites?
  • Have you previously held a supervisory or managerial role?
  • Are you comfortable working early starts and a rotating schedule including weekends and holidays?
  • Are you willing and able to step in to drive if operational needs arise?

Duty Operations Manager in Hayes employer: A1 Transport Solutions Limited

As a Duty Operations Manager in Hayes, you will join a dynamic team that values collaboration and excellence in service delivery. Our company offers a supportive work culture with opportunities for professional growth, alongside competitive benefits such as free on-site parking and a company pension. With a focus on employee well-being and a commitment to maintaining a high-functioning team, we ensure that our staff feel valued and empowered in their roles.
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Contact Detail:

A1 Transport Solutions Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Operations Manager in Hayes

✨Tip Number 1

Familiarise yourself with the key tourist locations in London and their access restrictions. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Brush up on your leadership skills by reflecting on past experiences where you've successfully managed a team or resolved conflicts. Be ready to share specific examples that highlight your ability to lead under pressure.

✨Tip Number 3

Prepare for questions about your flexibility and willingness to work during holidays and weekends. Think of instances where you've adapted to changing schedules or stepped up when needed, as this will show your dedication.

✨Tip Number 4

If you have experience driving coaches, be prepared to discuss your driving record and any challenges you've faced on the road. Highlighting your practical experience will reinforce your suitability for the role.

We think you need these skills to ace Duty Operations Manager in Hayes

Valid PCV Licence
Coach Driving Experience
Knowledge of London Roads
Familiarity with Tourist Locations
Leadership Skills
Strong Communication Skills
Issue Resolution Under Pressure
Team Support and Development
Flexibility in Work Schedule
Operational Compliance Awareness
Customer Service Orientation
Time Management Skills
Ability to Work in a Rotating Schedule

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience, especially your prior coach driving and supervisory roles. Emphasise your knowledge of London roads and any specific achievements in previous positions.

Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the role. Mention your valid PCV licence, your experience with coach operations, and your ability to lead a team under pressure. Show enthusiasm for the position and the company.

Highlight Relevant Skills: In your application, clearly outline your leadership and communication skills. Provide examples of how you've resolved issues in past roles, particularly in high-pressure situations, to demonstrate your capability for this position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at A1 Transport Solutions Limited

✨Showcase Your Driving Experience

Make sure to highlight your valid PCV licence and any prior coach driving experience during the interview. Be prepared to discuss specific routes you've driven, especially around London, and how you navigated challenges on those journeys.

✨Demonstrate Leadership Skills

Since the role involves supervising drivers, it's crucial to showcase your leadership abilities. Share examples of how you've successfully managed teams in the past, resolved conflicts, or improved team performance under pressure.

✨Know the Area

Familiarise yourself with London's road network and popular tourist locations. During the interview, mention specific sites and any parking or access restrictions you are aware of, as this will demonstrate your knowledge and preparedness for the role.

✨Be Ready for Flexibility

The job requires a flexible schedule, including early starts and working on holidays. Be honest about your availability and willingness to adapt to the rota. This shows that you understand the demands of the role and are committed to meeting them.

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