Service Desk Coordinator

Fire & Security Role: Are you a Service Desk Coordinator with previous Industry experience in a similar role?

Paying up to £32k

What can you expect as an employee:

• Based in Hatfield
• Annual Leave – 30 days including Bank Holidays
• Private Healthcare (upon successful completion of 6-months’ probation)
• Pension scheme (upon completion of 3-months employment)
• Mon to Fri – 8am – 5pm – (40 hours per week -1 Hour lunch break)
• Annual Salary – £28-32k (Dependent on experience)

The ideal candidate would have:

• Previous Industry experience in a similar role
• Experience with Word & Excel
• Highly organised
• Ability to multitask in a busy environment
• Excellent written and verbal communication.

Duties Include:

• Working closely with the Service Desk & Admin Manager
• Dealing with Service Calls (logging jobs, scheduling & communicating with clients)
• New Works – Opening PO’s, Ordering Parts etc
• Creating Draft Quotes
• Vehicle/Fleet Management
• Engineer Timesheets Approval
• Preparing Draft Risk Assessments & Method Statements
• Booking hotels/flights/Parking for working away
• Requesting and Organising Permits
• Monthly Reports
• Keeping documents up to date in line with accreditations.
• General Office Admin Activities
• Training will be provided in their procedures and specialist in-house software

About the role:

This business has a strong history of design, install, maintain, and support high-level security solutions.

As an independent, privately-owned company with over 25 years of experience. They act as a

dedicated security partner to their clients, offering advice, the latest technology, a professional

service and an unbeatable client experience.

Exciting opportunity for a Reliable & Competent Service Desk & Admin Support to join their team.

Don\’t miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!