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For Companies At a Glance
- Tasks: Assist customers with service inquiries and manage their needs efficiently.
- Company: Join a well-established main dealership in Eastbourne, known for its excellent service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team that values customer satisfaction and professional development.
- Qualifications: Strong communication skills and a customer-focused attitude are essential; experience is a plus.
- Other info: Dress smartly and maintain professionalism while working in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Tapp Recruit is looking for an experienced Service Advisor for their client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team.
SKILLS REQUIRED
- Essential
- Able to convey information clearly and succinctly whether verbal or written
- Excellent time management skills
- Ability to establish effective working relationships with varied personnel
- Ability to work in a customer focused manner
- Ability to self-prioritise workload according to the business
- Excellent telephone manner
- Ability to follow all Departmental Processes
- Experience of working within a Service Department
- Experience in dealing with customers
- Ability to up-sell additional products/services
PERSONAL ATTRIBUTES
- Essential
- Commitment to the brand aims and objectives
- A professional and smart appearance at all times
- Efficient and well organised
- Ability to maintain confidentiality
- Ability to sometimes deal with difficult, impatient or distressed people
- Self-motivated and able to work as a part of a team
- Ability to work under own initiative
If this sounds like you, apply with a copy of your CV and we look forward to being in contact soon.
Contact Detail:
Tapp Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will help you engage confidently with potential customers and demonstrate your understanding of their needs during any interviews.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. Since this role requires excellent verbal communication, consider role-playing scenarios with a friend to enhance your ability to convey information clearly and succinctly.
✨Tip Number 3
Showcase your time management skills by preparing examples of how you've successfully prioritised tasks in previous roles. Be ready to discuss these experiences during your interview to illustrate your ability to handle a busy service department.
✨Tip Number 4
Research common customer service challenges in the motor trade and think about how you would handle difficult situations. Being prepared with strategies for dealing with distressed or impatient customers can set you apart from other candidates.
We think you need these skills to ace Service Advisor Motor Trade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor trade, particularly any roles as a Service Advisor. Emphasise skills like customer service, time management, and effective communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention specific experiences that demonstrate your ability to handle customer interactions and work under pressure.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your ability to convey information succinctly, manage time effectively, and build relationships with customers and colleagues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tapp Recruit Ltd
✨Showcase Your Communication Skills
As a Service Advisor, clear communication is key. Prepare to demonstrate your ability to convey information succinctly during the interview. You might be asked to explain a complex topic or handle a mock customer scenario, so practice articulating your thoughts clearly.
✨Demonstrate Customer Focus
Since the role requires a customer-focused approach, be ready to share examples of how you've successfully dealt with customers in the past. Highlight any experiences where you turned a difficult situation into a positive outcome, showcasing your problem-solving skills.
✨Exhibit Time Management Skills
Time management is essential for this position. Be prepared to discuss how you prioritise tasks and manage your workload effectively. You could mention specific tools or methods you use to stay organised and ensure that deadlines are met.
✨Dress Professionally
First impressions matter, especially in a customer-facing role. Make sure to dress smartly and professionally for the interview. This not only reflects your commitment to the brand but also sets a positive tone for the conversation.
