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- Tasks: Be the go-to person for customer queries and support sales operations daily.
- Company: Join a dynamic IT reseller with a friendly team and diverse clients.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Gain hands-on experience in sales support while working in a growing company with a vibrant culture.
- Qualifications: Looking for a people person with great attention to detail and multitasking skills.
- Other info: Opportunity to work with online markets like Amazon and develop your commercial acumen.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Our client is a busy IT reseller that operates with a close-knit team and a diverse portfolio of clients. Due to continuous, organic growth they seek a Sales Support Executive to join the team and assist in the day-to-day operations.
Duties and Responsibilities Include:
- First point of contact for new and existing customers via phone and email
- Support the sales and operations team with administrative tasks including drafting quotations, processing orders, invoicing and generating reports.
- Assist in creating and optimising product listings across Amazon and other online markets (titles, descriptions, and images) and ensure compliance with online policies, terms of service and best practices.
- Undertaking procurement activities, product and price comparisons, and liaising with suppliers over stock availability and requirements.
- Manage internal CRM systems.
- Booking shipments via courier and freight providers.
The successful candidate will need to be a natural people person, have sound commercial acumen, excellent attention to detail and be comfortable multi-tasking and working to deadlines.
A salary of 27k-31k per annum is provided. Hours of work are Monday to Friday 9am to 5.30pm.
For further information please apply below.
Sales Support Executive employer: The Recruitment Lab
Contact Detail:
The Recruitment Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the IT reseller industry and the specific products your potential employer offers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as you'll be the first point of contact for customers. Role-play scenarios with friends or family to build confidence in handling inquiries and providing support effectively.
✨Tip Number 3
Get comfortable with CRM systems and online marketplaces like Amazon. Familiarity with these tools will not only boost your confidence but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Network with professionals in the sales support field. Attend industry events or join relevant online forums to connect with others who can provide insights and possibly refer you to job openings.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Sales Support Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales support, customer service, and administrative tasks. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and ability to multi-task.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully supported sales teams or managed customer relationships in the past. Highlight your commercial acumen and ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Executive role.
How to prepare for a job interview at The Recruitment Lab
✨Show Your People Skills
As a Sales Support Executive, you'll be the first point of contact for customers. Make sure to demonstrate your excellent communication skills and ability to connect with people during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Highlight Your Attention to Detail
This role requires a keen eye for detail, especially when drafting quotations and processing orders. Be prepared to discuss specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of accuracy in this position.
✨Familiarise Yourself with Online Marketplaces
Since part of the job involves optimising product listings on platforms like Amazon, it’s beneficial to have some knowledge about these marketplaces. Research best practices for product listings and be ready to discuss how you would approach this task if hired.
✨Demonstrate Your Multi-Tasking Abilities
The role involves juggling various tasks, from administrative duties to liaising with suppliers. Prepare to share examples of how you've successfully managed multiple responsibilities in a fast-paced environment. This will reassure the interviewer that you can handle the demands of the job.
