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- Tasks: Lead a small sales team and provide exceptional customer service in a luxury flooring showroom.
- Company: Join a passionate retailer known for high-quality flooring and outstanding customer experiences.
- Benefits: Enjoy a competitive salary, quarterly bonuses, 25 days annual leave, and excellent training opportunities.
- Why this job: Be part of a fast-paced, creative environment where your design skills can shine and impact customers.
- Qualifications: Strong customer service skills, retail experience, and a flair for interiors are essential.
- Other info: Full-time role with occasional travel to Leicestershire; perfect for hands-on team players.
The predicted salary is between 28000 - 42000 £ per year.
Coulter Elite Resourcing are looking for a Luxury Showroom Manager, working for a leading retailer within the luxury flooring industry. Our client is a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service.
As Showroom Manager your duties include:
- Management of small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
- Occasional travel to Leicestershire
Person specification:
- Excellent customer service skills and outstanding time management and organisation skills are essential
- The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
- The ability to write clear, concise emails
- Commercially minded and a proven ability to demonstrate driving sales
- A background in design/interiors/creative industry
- Exceptional attention to detail
- Enthusiastic and hands on - this is a busy, fast-paced company
- A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
- Experience of using your own initiative and anticipating future needs
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
- High end retail experience desirable
What is on offer:
- An annual salary of up to £35,000
- Competitive Quarterly bonus scheme and structure
- Full time permanent role
- Excellent training opportunities
- 25 days Annual leave plus bank holidays
Contact Katie on 01733 306030 or email Katie for more information about this Showroom Manager role.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Additional pay: Commission pay, Quarterly bonus
Benefits: Company pension, Employee discount
Schedule: Monday to Friday, Weekend availability
Showroom Manager in Billericay employer: Coulter Elite Resourcing
Contact Detail:
Coulter Elite Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager in Billericay
✨Tip Number 1
Familiarise yourself with the luxury flooring industry. Understanding the latest trends and products will not only help you engage with customers but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about design and interiors. This will help you feel more confident when starting face-to-face conversations with customers in the showroom.
✨Tip Number 3
Showcase your organisational skills by creating a mock showroom diary. This will give you a practical understanding of managing appointments and can be a great talking point during your interview.
✨Tip Number 4
Research the company’s values and customer service approach. Being able to align your personal values with theirs will show that you are a good fit for their team and culture.
We think you need these skills to ace Showroom Manager in Billericay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales management. Emphasise any background in the luxury retail or interiors sector, as well as your ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury flooring industry. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
Highlight Key Skills: In your application, focus on essential skills such as time management, communication, and problem-solving. Provide examples of how you've demonstrated these skills in past positions, especially in high-pressure environments.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you are drawn to this particular showroom manager position and how you can contribute to their success.
How to prepare for a job interview at Coulter Elite Resourcing
✨Show Your Passion for Customer Service
As a Showroom Manager, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing an outstanding experience.
✨Demonstrate Your Sales Acumen
Since driving sales is a crucial part of the role, come equipped with specific examples of how you've successfully increased sales in previous positions. Highlight any strategies you used and the results achieved.
✨Highlight Your Team Management Skills
You'll be managing a small sales team, so it's important to showcase your leadership abilities. Discuss your experience in motivating teams, resolving conflicts, and fostering a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to think on your feet or adapt quickly, especially in a fast-paced retail environment.
