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- Tasks: Manage bookings, assist guests, and ensure smooth spa operations.
- Company: Join The Lygon Arms Hotel, a historic gem in the Cotswolds.
- Benefits: Enjoy competitive pay, meals on duty, discounts, and career development.
- Why this job: Be part of a serene environment with a focus on guest experience and teamwork.
- Qualifications: Experience in a spa or hotel setting is a plus; strong communication skills are essential.
- Other info: Flexible shifts available, including weekends, in a beautiful countryside location.
The predicted salary is between 12000 - 18000 £ per year.
Spa Receptionist – Broadway, Worcestershire Join Our Team at The Lygon Arms Hotel! Nestled in the heart of Broadway village, often called ‘the jewel of the Cotswolds,’ The Lygon Arms Hotel is a historic coaching inn with a rich heritage. Our tranquil spa, 86 unique bedrooms, secluded gardens, and relaxed dining experiences offer countless ways to enjoy the serene countryside. What\’s in it for you? £24,960 annual salary Annual service charge (non-contractual) – circka 2,5k per year Meals included on duty Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more… Role Details: Shifts: Various shifts between 6am – 10pm, including weekends (5 days out of 7) About the Spa Receptionist Role: Manage treatment, spa day, and fitness bookings Follow procedures for opening and closing the spa confidently Complete all reception admin tasks with pride and to the highest standard Assist with cashing up and voucher/brochure enquiries as needed Show potential new members and guests around the spa, highlighting all the exciting details Answer the phone promptly and assist with enquiries Ensure the smooth running of treatment rooms and allocate rooms to therapists fairly Collaborate with spa therapists, leisure attendants, and hotel staff, sharing necessary information professionally Monitor lone swimmers and other spa guests, and check pool chemical levels to ensure safety About You: Experience in a spa environment is desirable Experience in a hotel/reception environment is advantageous Keen eye for detail, strong organizational skills, and confident communication with the team
Spa Receptionist - Broadway, Worcestershire employer: The Lygon Arms
Contact Detail:
The Lygon Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist - Broadway, Worcestershire
✨Tip Number 1
Familiarize yourself with the specific services and treatments offered at The Lygon Arms Hotel's spa. This knowledge will not only help you answer guest inquiries confidently but also demonstrate your genuine interest in the role during the interview.
✨Tip Number 2
Highlight any previous experience in a spa or hotel environment when networking with current employees or during interviews. This can help you build rapport and show that you understand the unique challenges of the role.
✨Tip Number 3
Practice your communication skills, especially in handling phone inquiries and guest interactions. Being able to convey information clearly and professionally is crucial for a Spa Receptionist.
✨Tip Number 4
Consider visiting The Lygon Arms Hotel as a guest to experience the spa services firsthand. This will give you valuable insights into the guest experience and allow you to speak authentically about it during your application process.
We think you need these skills to ace Spa Receptionist - Broadway, Worcestershire
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Spa Receptionist position. Understand the key responsibilities and required skills, such as managing bookings and collaborating with team members.
Tailor Your CV: Customize your CV to highlight relevant experience in spa or hotel environments. Emphasize your organizational skills and any previous roles that involved customer service or reception duties.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the Spa Receptionist role. Mention specific experiences that demonstrate your attention to detail and communication skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at The Lygon Arms
✨Show Your Passion for the Spa Industry
Make sure to express your enthusiasm for working in a spa environment. Share any relevant experiences you have had, whether it's in a spa or hotel setting, and how they have shaped your desire to be a Spa Receptionist.
✨Highlight Your Organizational Skills
Since the role requires strong organizational skills, prepare examples of how you've successfully managed multiple tasks in previous jobs. Discuss how you prioritize tasks and ensure everything runs smoothly.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you handle customer inquiries and collaborate with team members. Consider sharing a specific instance where your communication made a positive impact.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the spa's operations, team dynamics, and guest experience. This not only demonstrates your enthusiasm but also helps you assess if the role is a good fit for you.
