Receptionist

Receptionist

Wandsworth Full-Time 26000 £ / year No home office possible
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At a Glance

  • Tasks: Welcome guests, manage bookings, and provide top-notch customer service daily.
  • Company: Park Hyatt London River Thames is a luxury hotel with stunning views and a prime location.
  • Benefits: Enjoy competitive pay, flexible hours, and employee discounts on stays and dining.
  • Why this job: Join a vibrant team in a prestigious hotel, perfect for building your career in hospitality.
  • Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills!
  • Other info: Ideal for students looking for part-time work in a dynamic environment.

About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben.

Receptionist employer: Park Hyatt London River Thames

At Park Hyatt London River Thames, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our employees enjoy competitive benefits, opportunities for career advancement, and the unique advantage of working in a stunning location with breathtaking views, making every day at work a rewarding experience.
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Contact Detail:

Park Hyatt London River Thames Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarise yourself with the Park Hyatt brand and its values. Understanding their commitment to luxury and customer service will help you align your responses during interviews and show that you're a great fit for their team.

✨Tip Number 2

Highlight your communication skills and experience in customer service. As a receptionist, you'll be the first point of contact for guests, so demonstrating your ability to handle inquiries and resolve issues effectively is crucial.

✨Tip Number 3

Prepare to discuss your organisational skills and ability to multitask. Receptionists often juggle various responsibilities, so sharing examples of how you've successfully managed multiple tasks in previous roles can set you apart.

✨Tip Number 4

Research the local area and nearby attractions. Being knowledgeable about the city and its offerings will not only impress your interviewers but also enable you to provide better recommendations to guests once you're in the role.

We think you need these skills to ace Receptionist

Excellent Communication Skills
Customer Service Orientation
Multitasking Abilities
Attention to Detail
Organisational Skills
Proficiency in Microsoft Office Suite
Problem-Solving Skills
Time Management
Professional Telephone Etiquette
Teamwork and Collaboration
Adaptability
Knowledge of Hotel Management Software
Conflict Resolution Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a receptionist at Park Hyatt London River Thames. Highlight your customer service skills and ability to manage front desk operations in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you managed guest interactions, handled inquiries, or worked in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working at Park Hyatt. Mention specific aspects of the hotel that attract you, such as its location or unique features, and explain how your skills align with their needs.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Park Hyatt London River Thames

✨Know the Hotel Inside Out

Familiarise yourself with Park Hyatt London River Thames, including its amenities, services, and nearby attractions. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Communication Skills

As a receptionist, excellent communication is key. Practice clear and friendly responses to common interview questions, and be prepared to demonstrate how you would handle guest inquiries or complaints.

✨Dress to Impress

First impressions matter! Dress professionally and appropriately for the interview, reflecting the hotel's upscale image. This shows that you understand the importance of presentation in the hospitality industry.

✨Prepare Questions for Them

Have a few thoughtful questions ready to ask the interviewer about the hotel culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you determine if the hotel is the right fit for you.

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