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- Tasks: Welcome patients, manage inquiries, and maintain clinic organisation.
- Company: Join UK Vein Care, a leading specialist in varicose vein treatment with a patient-first approach.
- Benefits: Enjoy a supportive work environment and gain valuable healthcare experience.
- Why this job: Be part of a compassionate team making a real difference in patient care.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Opportunity to grow within a rapidly expanding healthcare group.
The predicted salary is between 24000 - 36000 £ per year.
About UK Vein Care & Nordic Health Group
UK Vein Care is a specialist healthcare provider focused on the diagnosis and treatment of varicose veins. With six clinics across the UK - and growing - we are proud to offer patients convenient access to expert-led care, delivered in a welcoming and professional setting. Our dedicated vascular specialists and clinical teams are committed to providing the highest standard of treatment and patient experience.
UK Vein Care is part of the Nordic Health Group, a leading European provider of specialist outpatient care with more than 50 clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we are shaping the future of healthcare through innovation, clinical excellence, and a deep commitment to patient-centred service.
Your Role: Making Every Patient Visit Exceptional
We are looking for a dedicated and compassionate individual to join our team in a dual-role capacity as a Patient Advisor & Clinic Coordinator. As Clinic Receptionist / Coordinator:
- Welcome patients to the clinic, ensuring a warm and professional first impression.
- Maintain a high standard of organisation in the clinic environment.
- Respond promptly and compassionately to patient inquiries via phone and email.
- Goal-driven, with a passion for helping people and achieving high patient satisfaction scores.
- Be part of a growing, patient-first healthcare group with an ambitious vision.
- Gain experience in both clinical and administrative aspects of healthcare delivery.
Front of House Specialist / Receptionist employer: UK Vein Care
Contact Detail:
UK Vein Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Specialist / Receptionist
✨Tip Number 1
Familiarise yourself with UK Vein Care's services and values. Understanding their commitment to patient-centred care will help you align your responses during interviews, showcasing your passion for helping others.
✨Tip Number 2
Practice your communication skills, especially in a healthcare context. Being able to convey empathy and professionalism over the phone and in person is crucial for a Front of House Specialist role.
✨Tip Number 3
Network with current or former employees of UK Vein Care or similar healthcare organisations. They can provide insights into the company culture and what it takes to excel in the role.
✨Tip Number 4
Prepare questions to ask during your interview that demonstrate your interest in the role and the company. This shows that you are proactive and genuinely interested in contributing to their mission.
We think you need these skills to ace Front of House Specialist / Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Front of House Specialist / Receptionist position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, administration, and any healthcare-related roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide exceptional patient care.
Write a Personalised Cover Letter: In your cover letter, express your passion for patient care and your understanding of the importance of a welcoming environment in healthcare settings. Mention specific examples from your past experiences that showcase your skills in organisation and communication.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at UK Vein Care
✨Showcase Your People Skills
As a Front of House Specialist, you'll be the first point of contact for patients. Make sure to highlight your experience in customer service and your ability to create a welcoming atmosphere during the interview.
✨Demonstrate Organisational Skills
The role requires maintaining a high standard of organisation. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or maintained order in a busy environment.
✨Express Your Compassion
UK Vein Care values a compassionate approach to patient care. Share stories that illustrate your empathy and dedication to helping others, especially in stressful situations.
✨Research the Company
Familiarise yourself with UK Vein Care and Nordic Health Group's mission and values. Being able to discuss their commitment to patient-centred service will show your genuine interest in the role and the organisation.
