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For Companies At a Glance
- Tasks: Manage orders and stock while supporting the sales team globally.
- Company: Join Liberty Fabric, a leader in the textile industry known for quality and innovation.
- Benefits: Enjoy flexible part-time hours, with opportunities for growth and learning.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Bachelor’s degree or equivalent experience, with strong communication skills required.
- Other info: This role is perfect for detail-oriented individuals who thrive in fast-paced environments.
The predicted salary is between 24000 - 36000 £ per year.
Position Overview - (Part time, 3 days per week) The Liberty Fabric Interiors Sales Coordinator plays a pivotal role in providing exceptional sales support and ensuring a seamless customer service experience within the Liberty Fabric Interiors wholesale division. This position requires a detail-oriented and proactive professional who can effectively manage orders, stock, and sales team support on a global scale.
Key Responsibilities
- Oversee the daily management of orders and stock, ensuring efficiency and accuracy.
- Provide comprehensive support to the sales team across global markets.
- Develop an in-depth understanding of Liberty products, continuously expanding expertise as new collections are introduced.
- Maintain a thorough knowledge of departmental processes and company policies.
- Process orders and returns accurately and in a timely manner through the ERP system (Infor M3).
- Coordinate stock allocation and shipments in accordance with customer specifications.
- Communicate order status updates, proactively addressing any issues or delays.
- Liaise effectively with warehouse and production teams to facilitate smooth operations.
- Actively participate in key sales meetings as required.
Customer Service
- Deliver clear, professional, and timely responses to customer inquiries.
- Provide accurate and insightful product and order information.
- Strive for first-contact resolution to enhance the customer experience.
- Ensure efficient and precise execution of customer-related processes.
- Build strong cross-functional relationships to support seamless service delivery.
Required Skills & Competencies
- Strong cross-cultural awareness and adaptability to different working styles.
- Highly organized with exceptional attention to detail.
- Proactive mindset with a focus on process improvement and automation.
- Ability to thrive in a fast-paced, evolving environment.
- Strong interpersonal skills with the ability to manage internal and external relationships.
- Excellent verbal and written communication skills.
- Results-driven with a positive, solution-oriented approach.
Qualifications & Experience
- Bachelor’s degree or equivalent 1 years professional experience.
- Minimum of one year in a customer-facing role.
- Proficiency in Microsoft Office applications.
- Familiarity with ERP systems.
- Experience in wholesale textiles is advantageous.
- Technical knowledge of fabric and textiles is a plus.
Interiors Sales Coordinator (3 Days per Week) employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interiors Sales Coordinator (3 Days per Week)
✨Tip Number 1
Familiarise yourself with Liberty's product range and recent collections. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the textiles industry, especially those who have experience in wholesale. Engaging with them can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your experience in customer service and how you've handled challenging situations. Highlighting your problem-solving skills and ability to maintain a positive attitude under pressure will resonate well with the hiring team.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant tools or methods you've used to manage orders or stock in previous roles. This will illustrate your capability to thrive in a detail-oriented position like the Interiors Sales Coordinator.
We think you need these skills to ace Interiors Sales Coordinator (3 Days per Week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles and any familiarity with ERP systems. Emphasise your organisational skills and attention to detail, as these are crucial for the Interiors Sales Coordinator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your proactive mindset and ability to thrive in fast-paced environments. Show how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: When detailing your qualifications, focus on your strong interpersonal skills and cross-cultural awareness. Provide examples of how you've successfully managed relationships in previous roles, as this is key for the customer service aspect of the job.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Liberty
✨Know Your Products
Make sure to familiarise yourself with Liberty's product range before the interview. Understanding the fabrics and collections will not only impress your interviewers but also show your genuine interest in the role.
✨Demonstrate Attention to Detail
Since the role requires a high level of organisation and accuracy, be prepared to discuss examples from your past experiences where you successfully managed orders or stock. Highlight how your attention to detail contributed to positive outcomes.
✨Showcase Your Customer Service Skills
Prepare to share specific instances where you provided exceptional customer service. Emphasise your ability to resolve issues quickly and effectively, as this is crucial for the Interiors Sales Coordinator position.
✨Highlight Your Adaptability
Given the fast-paced nature of the role, be ready to discuss how you've adapted to changing environments in previous jobs. Share examples that demonstrate your proactive mindset and ability to thrive under pressure.
