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For Companies At a Glance
- Tasks: Support daily stockroom operations and provide excellent customer service.
- Company: Join Longchamp, a renowned Parisian brand known for its craftsmanship and creativity.
- Benefits: Enjoy competitive pay, bonuses, health cover, generous holidays, and staff discounts.
- Why this job: Be part of a vibrant team in a growing company with opportunities for personal development.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment!
- Other info: Work part-time, three days a week, in a dynamic and caring environment.
Part-Time Stock Associate (3 days a week)
Reports To: Concession Manager/Store Manager
The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth. As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times.
Your duties include, but are not limited to, the following:
- Stock: Organise and implement weekly spot checks. Ensure all deliveries are processed as soon as possible, giving priority to items that are out of stock or low in stock. Ensure that replenishments from the cage to the stockroom are carried out as often as possible. Share any missed opportunities in stockroom availability with the management team. Order packaging and make sure we are covered for peak periods. Support and organise stock takes with the management. Improve stock storage spaces and organise the stockroom. Report all stock issues, discrepancies, and slow movers. Support VM preparation items during moves. Keep track of stock given to personal shoppers and use a template that we are planning to create. Participate and support management during stock takes, ensuring that targets are achieved. Follow all company procedures regarding stockroom housekeeping and standards. Ensure stock is appropriately security tagged to prevent theft, adhering to company security procedures.
- Customer Service: Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines; Listening to and identifying the customer's needs; Ensuring customer service policy is respected: delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience.
Benefits:
- Competitive salary
- Monthly and annual performance bonuses
- Enhanced pension contribution
- Generous holiday allowance after qualifying period
- Private health cover after qualifying period
- Enhanced Maternity, Paternity and adoption pay
- Staff discount
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Associate
✨Tip Number 1
Familiarise yourself with Longchamp's brand values and product lines. Understanding their commitment to craftsmanship and customer service will help you embody the brand image during your interactions.
✨Tip Number 2
Showcase your organisational skills by discussing any previous experience in stock management or retail environments. Highlighting your ability to maintain stockroom standards and manage inventory effectively can set you apart.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for customers, as this role requires a proactive approach to customer engagement.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the interview.
We think you need these skills to ace Stock Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Stock Associate position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in stock management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle stockroom operations effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Longchamp brand and how your values align with theirs. Mention specific examples from your past experiences that showcase your organisational skills and customer service abilities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Stock Associate role.
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, make sure you research Longchamp thoroughly. Understand their values, product lines, and what sets them apart in the fashion industry. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Demonstrate Your Organisational Skills
As a Stock Associate, organisation is key. Be prepared to discuss your previous experiences managing stock or inventory. Share specific examples of how you've improved stockroom operations or handled deliveries efficiently.
✨Showcase Your Customer Service Skills
Customer service is a big part of this role. Think of examples where you've gone above and beyond for a customer. Highlight your ability to listen to customer needs and provide exceptional service, as this aligns with Longchamp's commitment to a memorable shopping experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, stock management processes, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
