Outbound Telephone Sales Advisor
Outbound Telephone Sales Advisor

Outbound Telephone Sales Advisor

Andover +1 Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound sales calls while providing top-notch customer service.
  • Company: Join a rapidly growing specialist company since 2015, dedicated to client success.
  • Benefits: Enjoy a Monday to Friday schedule with occasional Saturdays and a day off in return.
  • Why this job: Be part of a dynamic team focused on achieving sales targets and delivering exceptional customer care.
  • Qualifications: 1+ year of telephone sales experience and strong communication skills required.
  • Other info: Ideal for those who are resilient, adaptable, and eager to succeed.

The predicted salary is between 24000 - 36000 £ per year.

Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.

Hours: Monday to Friday 09:00 – 17:00 which will include occasional Saturdays in return for a day in lieu.

  • Achieve department sales conversion targets whilst delivering excellent customer service.
  • Sale calls to be made in line with the Company’s process and FCA regulations.
  • Communication – Possess a professional telephone manner with proven experience.
  • Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care.
  • Productivity - Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
  • IT Skills – computer literacy and knowledge of MS Office.
  • Customer Champion – Act in a manner that ensures the Customer receives a positive experience of the Company.
  • Telephone sales experience (preferred minimum of 1 year).
  • Delivering excellent Customer Service.
  • Flexible approach with ability to adapt quickly to meet business needs.
  • Resilient with a real desire for success and helping others.

Locations

Andover Hampshire

Outbound Telephone Sales Advisor employer: Progresso Search

Our client is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a focus on achieving sales targets while delivering outstanding customer service, team members benefit from a structured environment that encourages professional advancement. Located in a thriving area, employees enjoy a balanced work-life schedule with Monday to Friday hours and occasional Saturdays, ensuring ample time for personal pursuits.
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Contact Detail:

Progresso Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Telephone Sales Advisor

✨Tip Number 1

Familiarise yourself with the company's services and values. Understanding what they offer will help you tailor your conversations and demonstrate genuine interest during your calls.

✨Tip Number 2

Practice your telephone manner and communication skills. Role-playing with a friend or family member can help you become more comfortable and confident when speaking to potential customers.

✨Tip Number 3

Brush up on your knowledge of FCA regulations related to sales. Being well-versed in these guidelines will not only boost your confidence but also show your commitment to compliance and professionalism.

✨Tip Number 4

Set personal KPIs for yourself while preparing for the role. This will help you develop a results-driven mindset, which is crucial for success in outbound sales and achieving targets.

We think you need these skills to ace Outbound Telephone Sales Advisor

Excellent Communication Skills
Professional Telephone Manner
Active Listening Skills
Customer Service Excellence
Sales Conversion Techniques
Results-Driven Mindset
KPI Achievement
IT Literacy
Proficiency in MS Office
Adaptability
Resilience
Outbound Sales Experience
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales and customer service. Use specific examples that demonstrate your ability to meet KPIs and deliver excellent customer care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and telephone sales experience. Mention how you can contribute to the company's goals and why you're excited about the opportunity.

Highlight IT Skills: Since the role requires computer literacy, ensure you mention your proficiency with MS Office and any other relevant software. Provide examples of how you've used these skills in previous roles.

Prepare for the Interview: If invited for an interview, prepare by practising common sales scenarios and questions. Be ready to discuss how you handle customer objections and provide examples of your resilience and adaptability in sales situations.

How to prepare for a job interview at Progresso Search

✨Showcase Your Sales Experience

Be prepared to discuss your previous telephone sales experience in detail. Highlight specific achievements, such as exceeding sales targets or successfully handling difficult customer interactions, to demonstrate your capability and results-driven mindset.

✨Demonstrate Excellent Communication Skills

Since the role requires a professional telephone manner, practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your strong communication skills.

✨Familiarise Yourself with FCA Regulations

Understanding the Financial Conduct Authority (FCA) regulations is crucial for this role. Brush up on these guidelines before the interview, as it will show your commitment to compliance and professionalism in sales.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview to assess your sales techniques. Practise common sales scenarios and think about how you would handle objections or questions from customers to demonstrate your adaptability and customer care skills.

Outbound Telephone Sales Advisor
Progresso Search
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