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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage restaurant operations.
- Company: Join a 5-star luxury boutique hotel in the heart of Chelsea, known for its unique charm.
- Benefits: Enjoy perks like complimentary meals, health plans, discounts, and learning opportunities.
- Why this job: Be part of a passionate team in a stylish environment, making a real impact on guest experiences.
- Qualifications: Strong leadership skills, customer service expertise, and knowledge of wines are essential.
- Other info: Flexibility for late hours is required; French language skills are a plus.
The predicted salary is between 36000 - 54000 £ per year.
Supervisor (Restaurant & Bar) Department: Food and Beverage
Reports to: Bar Manager
At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests while maintaining the seamless operation and financial success of the restaurant, bar, and in-room dining services.
Operational Management:
- Assist in the comprehensive management of restaurant and in-room dining services.
- Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives.
Managing Restaurant IRD:
- Interact with hotel guests and VIPs, providing VIP reports to the Executive Management Team.
Financial Performance Management:
- Analyse financial data to support decision-making and forecast potential revenues and costs.
- Exercise cost control measures while maintaining service standards.
Health and Safety Management:
- Act in accordance with fire safety instructions and promote a safe working environment.
- Attend and stay updated on mandatory training and legislative changes.
Coach, train, and nurture both management and hourly employees. Elevate team performance, morale, productivity, and enthusiasm.
Excellent knowledge of wines and champagne. Strong upselling skills and customer service know-how. Strong leadership skills to motivate the team and maintain a high level of service. Flexibility to work late hours, as the bar typically closes around 1 or 2 AM.
We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.
Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.
Manager - Pub / Restaurant employer: ...At Sloane
Contact Detail:
...At Sloane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Pub / Restaurant
✨Tip Number 1
Familiarise yourself with the unique offerings of our hotel, especially the rooftop restaurant and cocktail bar. Understanding our brand and what makes us stand out will help you convey your passion for the role during interviews.
✨Tip Number 2
Highlight your experience in managing teams and delivering exceptional customer service. Be prepared to share specific examples of how you've motivated staff and improved service standards in previous roles.
✨Tip Number 3
Brush up on your knowledge of wines and champagnes, as this is crucial for the role. Consider taking a short course or reading up on wine pairings to demonstrate your commitment to enhancing the guest experience.
✨Tip Number 4
Be ready to discuss your financial management skills, particularly in analysing data and implementing cost control measures. Prepare to explain how you've successfully managed budgets and forecasted revenues in past positions.
We think you need these skills to ace Manager - Pub / Restaurant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant and bar management. Emphasise your leadership skills, customer service expertise, and any financial performance management experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to enhance guest experiences and manage teams effectively.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as upselling abilities, knowledge of wines and champagne, and flexibility to work late hours. Use examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at ...At Sloane
✨Know the Venue
Familiarise yourself with the restaurant and bar's concept, menu, and overall vibe. Understanding the unique offerings of the venue will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate staff, manage conflicts, and maintain high service standards, as these are crucial for the Manager position.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial performance management. Bring examples of how you've analysed data to make informed decisions and implemented cost control measures while maintaining service quality.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond for guests. Your ability to provide exceptional customer service is key, so highlight your upselling skills and knowledge of wines and champagne.
