Private Banking Assistant (Arabic speaker)

Private Banking Assistant (Arabic speaker)

Location: Central London.

Job purpose

Support Private Banking Relationship Managers with day‑to‑day activities: account opening, amendments, closing, debit cards/internet banking, AML, and credit tasks.

Key responsibilities and accountabilities

• Account opening: prepare opening packs, perform WorldChecks, risk assessments (personal and corporate), adverse media checks, and email/post welcome letters.
• Handle client relationship transfers between Retail and Private Banking.
• Debit cards: ensure timely ordering, activation, cancellation, and manage fraud investigations & refunds.
• Internet banking: register customers, activate accounts, unblock access, and answer related queries.
• Credit: prepare and follow up on Customer Information Sheets, produce risk modelling templates for credit applications.
• Communicate to customers on fund status and other pertinent information.
• Maintain customer confidentiality and secure documentation/communications.
• Adhere to bank policies such as Private Banking SOPs and Financial Crime policies.
• Perform duties with reasonable skill and diligence.
• Collaborate with relationship managers on ad‑hoc client and bank tasks.

Qualification & Experience

• University degree in Accounting, Economics, or Business Administration.
• Up to 3 years of banking experience.
• Sound knowledge of financial markets, bank products, systems, services, and procedures.
• Good understanding of cultural sensitivities and issues.
• Strong communication, presentation, and interpersonal skills.
• Fluency in Arabic and comprehensive understanding of Middle East culture and mentality.

Please note the company will not provide visa sponsorship to work in the United Kingdom.

For a confidential discussion, contact Patrick Barnett: 0207 337 0011 or patrick@cameronkennedy.com.