Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure paperwork is accurate, manage payments, and support customers with queries.
- Company: Join Zuto, a top-rated company transforming car finance since 2006.
- Benefits: Enjoy a competitive salary, a fun work environment, and opportunities for growth.
- Why this job: Be part of a mission to simplify car finance and make a real impact on customers' lives.
- Qualifications: Attention to detail, strong communication skills, and proficiency in Microsoft Office are essential.
- Other info: Ideal for those who thrive in a fast-paced, collaborative setting.
The predicted salary is between 23400 - 28600 ÂŁ per year.
Salary - ÂŁ26,000
Why Zuto? The UK's Top 25 Best Large Companies to Work For. Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006, and we’re thrilled to have achieved significant milestones along the way. However, we’re not resting just yet. We’re continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites. Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on. We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story. From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of.
Role Responsibilities:
- Checking that paperwork and documentation is complete, accurate and in order, and that all relevant details meet the exacting standards of our lenders.
- Working to prevent and minimise risk of fraud and financial loss for Zuto.
- Using knowledge to troubleshoot and answer queries.
- Setting up and authorising payments to dealerships and reconciling incoming payments.
- Review cancellation requests and action within Zuto, lender and regulatory requirements.
- Able to manage own time, and workload to make sure that key touch points are met with all customers both internal and external.
- Adhering to anti-money laundering and other relevant financial legislation.
Experience, skills and qualifications required:
- Excellent attention to detail.
- Strong communicator and able to manage multiple stakeholders both efficiently and effectively.
- Can work by yourself but contribute to the team and work well within a collaborative and customer focused environment.
- Strong PC skills, confident in using systems and Microsoft Office (Especially Microsoft Excel & PowerPoint).
- Excellent organisation and time management skills.
- A high level of phone skills, being able to explain complex situations in a confident common-sense way.
- (Desired) – An understanding of FCA guidelines around “Right of Withdrawal” of credit agreements and other legislation that is vital to how Zuto operates and treats customers fairly.
What this role and Zuto will offer you:
This role gives you the opportunity to utilise your strong administrative skills, knowledge and attention to detail to maintain quality and reduce risk in a fast paced and fun sales environment. The role would suit someone who is methodical, risk focused and confident to make sound decisions quickly. You will be delivering a great service to our customers both internally and externally.
Banking Executive employer: Zuto
Contact Detail:
Zuto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Executive
✨Tip Number 1
Familiarise yourself with the car finance industry and Zuto's specific offerings. Understanding the nuances of car financing and how Zuto operates will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your knowledge of FCA guidelines, especially around the 'Right of Withdrawal' of credit agreements. This will demonstrate your commitment to compliance and customer fairness, which are crucial for the role.
✨Tip Number 3
Practice your communication skills, particularly over the phone. Since the role requires explaining complex situations clearly, being able to articulate your thoughts confidently will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational and time management skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to thrive in a fast-paced environment like Zuto.
We think you need these skills to ace Banking Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Banking Executive at Zuto. Emphasise your attention to detail, communication skills, and ability to manage multiple stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Zuto and how your values align with their mission of simplicity and integrity in car finance.
Highlight Relevant Experience: In your application, focus on any previous roles or experiences that demonstrate your ability to handle paperwork, manage risks, and adhere to financial regulations. Use concrete examples to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Banking Executive role.
How to prepare for a job interview at Zuto
✨Showcase Your Attention to Detail
As a Banking Executive, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improve processes.
✨Demonstrate Strong Communication Skills
You'll need to manage multiple stakeholders effectively. Practice explaining complex situations in a clear and concise manner, as this will be key during your interview.
✨Familiarise Yourself with FCA Guidelines
While it's desired rather than required, having a basic understanding of FCA guidelines, especially around the 'Right of Withdrawal', can set you apart. Do some research and be ready to discuss how these regulations impact customer interactions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle risk. Think of scenarios where you've had to make quick decisions and how you managed those situations, as this aligns with the role's responsibilities.
