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For Companies At a Glance
- Tasks: Assist in managing the store, driving sales, and leading a motivated team.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage and innovative spirit.
- Benefits: Enjoy perks like free eyewear, generous holidays, bonuses, and career development opportunities.
- Why this job: Be part of a vibrant culture that values authenticity and innovation while making a real impact.
- Qualifications: Strong selling, communication, and leadership skills; experience in retail is a plus.
- Other info: Work in a dynamic environment at our Ray-Ban store in Westfield Shopping Center.
The predicted salary is between 30000 - 42000 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Bringing together world-leading expertise in lens and eyewear technology gives us the unique possibility to shape an entire industry every day by fostering innovation and making a meaningful impact on people's lives. Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937.
This role is based in our Ray-Ban store in Westfield Shopping Center in Stratford.
Job Scope
Assistant Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager’s absence taking responsibility for stock, cash and store security. As an EssilorLuxottica ambassador, the store manager will role model the EssilorLuxottica values and the Ray-Ban culture.
Areas of Responsibilities
- Support the Store Manager to achieve high levels of sales performance and results
- Ensure all operating policies and procedures are followed
- Play a key part in asset protection training and reporting
- Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
- Open and close the store according to established guidelines
- Drive performance to ensure all KPIs are achieved and store turnover targets are met
- Support the Store Manager in the daily running of the store
- Network effectively with internal and external stakeholders
- Maintain inspiring visual merchandising in store as per guidelines
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
- Create an engaging and positive working environment following the Sunglass Hut experience
- Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
- Address associate concerns in a reasonable and fair manner consistent with the Company values
- Assist with recruitment, training and development of the team
Technical Skills – Portrait of the Perfect Candidate
- Strong selling skills
- Problem solving ability
- Excellent customer service skills
- Excellent communication and listening skills
- Time Management skills
- Persuading & influencing skills
- Coaching & development skills
- Performance Management skills
- Leadership skills
- Highly commercial
- Able to network effectively
- Results driven
- Good knowledge of Microsoft Office package
What we offer
- Great benefits such as free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc.
- Internal mobility across countries, brands and departments
- Career progression and development
- Generous incentives conducted in store
Contact Detail:
Ray-Ban Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with EssilorLuxottica's core values and the Ray-Ban culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, showcasing your passion for the brand and its mission.
✨Tip Number 2
Highlight your leadership and coaching skills by sharing specific examples from your past experiences. Be prepared to discuss how you've motivated teams and driven performance, as these are key aspects of the Assistant Store Manager role.
✨Tip Number 3
Network effectively with current employees or industry professionals who have experience with EssilorLuxottica. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Stay updated on the latest trends in eyewear and customer service excellence. Being knowledgeable about the products and market dynamics will not only impress during discussions but also demonstrate your commitment to the role and the brand.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with EssilorLuxottica's values and mission. Highlight how your personal values align with their commitment to helping people 'see more, be more' in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, sales performance, and team leadership. Use specific examples that demonstrate your ability to drive results and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and customer service. Mention your understanding of the Ray-Ban brand and how you can contribute to maintaining its reputation for excellence.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, communication, and time management. Provide examples of how you've successfully used these skills in previous roles to achieve sales targets or improve team performance.
How to prepare for a job interview at Ray-Ban
✨Know the Brand Inside Out
Before your interview, make sure you research EssilorLuxottica and Ray-Ban thoroughly. Understand their history, values, and recent innovations like Ray-Ban Stories. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its mission.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching abilities and how you've helped others achieve their goals.
✨Demonstrate Excellent Customer Service
Customer service is key in retail. Be ready to discuss how you've provided exceptional service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will show your commitment to delivering a great shopping experience.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving and time management skills. Practice responses to scenarios like handling a difficult customer or prioritising tasks during busy periods. This will showcase your ability to think on your feet and manage store operations effectively.
