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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and personal growth.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Temporary Counsellor employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with current or former employees of TELUS Health to gain insights into the company culture and expectations for the Temporary Counsellor role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models and how you've successfully managed online referrals in the past. Be ready to share specific examples that demonstrate your skills and adaptability in a fast-paced environment.
✨Tip Number 4
Showcase your IT literacy by being familiar with common online systems used in counselling. Mention any relevant software or tools you've used in previous roles, as this will highlight your ability to integrate smoothly into their existing processes.
We think you need these skills to ace Temporary Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training that aligns with the requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing short-term counselling services. Mention your experience with managing online referrals and collaborating with teams, as these are key aspects of the role.
Highlight Relevant Experience: In your application, detail your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability to meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the counselling field.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications, such as your BACP/UKCP/COSCA/BPS accreditation or equivalent. Be prepared to discuss your post-qualification experience and the number of counselling hours you've completed.
✨Demonstrate Your Short-Term Counselling Skills
Since the role focuses on short-term counselling, be ready to provide examples of how you've successfully managed cases within this model. Discuss your approach to providing effective support in a limited timeframe.
✨Familiarise Yourself with EAP Contexts
Understand the specifics of Employee Assistance Programmes (EAP) and be prepared to discuss how you can apply your skills in this context. This will show that you are not only qualified but also knowledgeable about the environment you'll be working in.
✨Prepare for Collaborative Scenarios
Since collaboration with the Case Management team is key, think of examples where you've worked effectively with others. Highlight your communication skills and ability to report risk events clearly and promptly.
