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- Tasks: Join a team to deliver personalised customer experiences and engage with healthcare professionals.
- Company: A global pharmaceutical leader known for innovation and improving quality of life.
- Benefits: Enjoy a competitive salary, extensive benefits, and an excellent commission structure.
- Why this job: Be part of a patient-centric culture focused on enhancing care and making a real impact.
- Qualifications: Experience in pharmaceutical sales and strong communication skills are essential.
- Other info: Collaborate across functions and use various channels to optimise customer interactions.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and deliver a personalized customer experience.
Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enrich quality of life around the world, addressing diverse medical needs through the provision of products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases.
Key aspects of the role include:
- Using an omnichannel approach to engage with customers through different channels, including in-person and remote interactions.
- Collaborating with different functions to ensure an optimized customer experience.
- Building value-oriented relationships with HCPs and developing a deep understanding of their needs.
Requirements:
- Experience of successful primary care and hospital pharmaceutical sales.
- Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines.
- Business and commercial acumen.
Competitive starting salary and extensive benefits package with an excellent commission structure.
Pensions Specialist (Contract) employer: Star People
Contact Detail:
Star People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Specialist (Contract)
✨Tip Number 1
Familiarise yourself with the latest trends in the pharmaceutical industry, especially around cardiovascular, oncology, and metabolic diseases. This knowledge will help you engage more effectively with healthcare professionals (HCPs) and demonstrate your commitment to improving patient care.
✨Tip Number 2
Practice your communication skills, particularly in explaining complex clinical trial data and guidelines. Being able to convey this information clearly will set you apart as a candidate who can build strong relationships with HCPs.
✨Tip Number 3
Network with current or former employees of the company to gain insights into their customer experience approach. This can provide you with valuable information that you can use to tailor your interactions during the interview process.
✨Tip Number 4
Showcase your business acumen by preparing examples of how you've successfully navigated challenges in previous roles. Highlighting your ability to understand market dynamics and customer needs will resonate well with the hiring team.
We think you need these skills to ace Pensions Specialist (Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Pensions Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your experience in customer service and pharmaceutical sales. Provide specific examples of how you've successfully engaged with healthcare professionals (HCPs) and improved customer experiences in previous roles.
Showcase Communication Skills: Since the role involves interpreting clinical trial data and communicating findings, make sure to demonstrate your strong communication skills in your CV and cover letter. Use clear and concise language, and consider including examples of presentations or reports you've created.
Personalise Your Application: Craft a personalised cover letter that reflects your passion for improving patient care and your understanding of the pharmaceutical industry. Mention why you are specifically interested in this role and how you can contribute to the company's mission.
How to prepare for a job interview at Star People
✨Understand the Company and Its Values
Before your interview, take some time to research the pharmaceutical company. Understand their mission, values, and the specific therapy areas they focus on. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Customer Experience Skills
As a Pensions Specialist, you'll be the primary point of contact for healthcare professionals (HCPs). Prepare examples from your past experiences where you've successfully engaged with customers, resolved issues, or built strong relationships. Highlight your ability to deliver a personalised customer experience.
✨Demonstrate Your Knowledge of Clinical Data
Since the role requires interpreting clinical trial data and guidelines, brush up on relevant clinical information related to cardiovascular, oncology, and metabolic diseases. Be ready to discuss how you would communicate this information effectively to HCPs.
✨Prepare for Omnichannel Engagement Questions
The job involves using various channels to engage with customers. Think about your experience with different communication methods, whether in-person or remote. Be prepared to discuss how you adapt your approach based on the channel and the needs of the HCPs.
