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- Tasks: Support vulnerable tenants by conducting interviews and arranging repairs.
- Company: Join a dedicated housing association making a difference in the East Midlands.
- Benefits: Enjoy a competitive hourly rate and a supportive team environment.
- Why this job: Make a real impact while promoting independence and helping others thrive.
- Qualifications: Experience in supported housing and strong communication skills are essential.
- Other info: Basic DBS clearance required; ideal for those passionate about social support.
We're currently recruiting on behalf of a housing association in the East Midlands for a Housing Support Officer to provide vital support to vulnerable tenants. This is a great opportunity to make a real impact within a supportive team.
Location: Blaby
Hours: 35 hours a week
Hourly rate: £18- £19hr via umbrella
The Housing Support Officer will be responsible for:
- Carrying out pre-tenancy interviews
- Promoting independence with all customers
- Be first point of contact for tenants
- Arrange any repairs and monitor quality in all schemes
- Complete health and safety, fire safety assessments
- Advise tenants with money management/benefit issues
The ideal Housing Support Officer will have to be:
- From a supported housing background or previous experience
- Good communication and leadership skills. Be able to show compassion and support to the vulnerable
- Experience in helping people apply for benefits to maximise their income
- This role requires a basic DBS clearance
Housing Support Officer employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable tenants. Understanding their needs will help you demonstrate your empathy and ability to support them effectively during any interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals in similar situations. Having concrete examples ready will showcase your experience and problem-solving skills.
✨Tip Number 4
Research the housing association's values and mission. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their team and making a difference.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Support Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in supported housing or similar roles. Emphasise your communication and leadership skills, as well as any specific achievements related to tenant support and benefit applications.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable tenants and your commitment to promoting independence. Use specific examples from your past experiences to demonstrate how you can make a positive impact in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supportive role.
How to prepare for a job interview at Niyaa People
✨Show Your Compassion
As a Housing Support Officer, demonstrating your ability to show compassion and support is crucial. Prepare examples from your past experiences where you've helped vulnerable individuals, highlighting your empathy and understanding.
✨Highlight Relevant Experience
Make sure to discuss your background in supported housing or any similar roles. Be ready to explain how your previous experiences have equipped you with the skills necessary for this position, especially in areas like money management and benefits advice.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you successfully managed tenant issues or arranged repairs, and be prepared to discuss your thought process.
✨Research the Organisation
Familiarise yourself with the housing association's values and mission. Understanding their approach to supporting tenants will allow you to tailor your responses and demonstrate your genuine interest in contributing to their team.
