Client Services Manager

Client Services Manager

Huddersfield Full-Time 27338 - 30400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a caring team to empower customers in their housing journey.
  • Company: Join a supportive organisation dedicated to making a difference in people's lives.
  • Benefits: Enjoy a competitive salary, health cash plan, and on-call shift payments.
  • Why this job: Make a real impact while working in a positive and inclusive culture.
  • Qualifications: Experience in client services and leadership is essential.
  • Other info: This is a permanent, full-time role based in Huddersfield.

The predicted salary is between 27338 - 30400 £ per year.

Huddersfield, Clare House

Permanent, full time (37.5 hpw)

Salary: £27,338 pa and great benefits including Health Cash Plan plus on-call shift payment of £14.30 per session.

Home, a place where you belong.

Want to lead a team that really cares and empowers customers to live their best life? Join us as our Client Services Manager and lead our team to deliver person centred housing.

Client Services Manager employer: Home Group Limited

At Home, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Client Services Manager in Huddersfield, you'll benefit from competitive pay, a Health Cash Plan, and opportunities for professional growth, all while leading a dedicated team committed to empowering our customers to thrive in their homes.
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Contact Detail:

Home Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager

✨Tip Number 1

Familiarise yourself with the principles of person-centred care. Understanding how to empower customers and lead a team in this approach will be crucial for your role as a Client Services Manager.

✨Tip Number 2

Network with professionals in the housing and client services sector. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Research our company culture and values. Being able to articulate how your personal values align with ours during interviews can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your leadership style and experiences in managing teams. Highlight specific examples where you've successfully empowered team members or improved client satisfaction.

We think you need these skills to ace Client Services Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Conflict Resolution
Organisational Skills
Time Management
Adaptability
Understanding of Person-Centred Care
Budget Management
Training and Development
Stakeholder Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Client Services Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in client services or management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and empower teams.

Write a Strong Cover Letter: Your cover letter should express your passion for the role and the company. Highlight specific examples of how you've successfully managed teams or improved client satisfaction in previous positions, and explain why you want to work with this organisation.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Home Group Limited

✨Understand the Role

Make sure you have a clear understanding of what a Client Services Manager does. Familiarise yourself with the responsibilities, such as leading a team and delivering person-centred housing services. This will help you answer questions confidently.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or empowered customers. Highlight your ability to motivate others and create a positive environment, as this is crucial for the role.

✨Research the Company

Take some time to learn about the company’s values and mission. Understanding their approach to client services will allow you to align your answers with their goals, showing that you're a good fit for their culture.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or future projects.

Client Services Manager
Home Group Limited
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  • Client Services Manager

    Huddersfield
    Full-Time
    27338 - 30400 £ / year (est.)

    Application deadline: 2027-05-07

  • H

    Home Group Limited

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