Branch Manager

Location: East London (E1)

Sector: Insurance (Experience in sector required)

Job type: Full-time, permanent

Salary: £37,500 + £4000 Performance related bonus per annum (Paid Quarterly)

About the Role: Join our Retail Branch Network as a Branch Manager, where you'll lead your team to deliver exceptional service and achieve branch targets. Your leadership will be pivotal in driving performance, managing day-to-day operations, and fostering a culture of continuous improvement.

What you will be doing:

• Inspire and lead a high-performing team to excel in service and customer satisfaction.
• Drive branch performance, manage operations, and resolve customer inquiries effectively.
• Utilize your knowledge of the Taxi industry to cultivate relationships and increase product sales.
• Generate B2B/B2C leads in collaboration with the Fleet Commercial Department.
• Oversee marketing initiatives and competitor analysis to optimize branch performance.
• Maintain operational excellence and compliance, focusing on KPI tracking.
• Engage with local industry representatives and provide market insights to senior leadership.

What we're looking for:

• Minimum 3 years of experience within the Insurance sector.
• Deep knowledge of the Taxi and Fleet industry with a results-driven mindset.
• Passion for coaching and developing a high-performing team.
• Exceptional communication skills and experience building stakeholder relationships.
• Self-motivated and highly organized, with a track record of meeting ambitious targets.

Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer?

Some of the 'your tomorrow' benefits you will receive include:

• Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
• Enhanced paternity pay and 16 weeks full maternity pay.
• Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year, Unlimited access to a telephone councillor 24/7, Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
• Network of internal qualified mental health first aiders are available to provide support to colleagues.
• Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner.
• Ability to access your earnings before payday via Dayforce Wallet.
• Company pension scheme.
• Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
• Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
• Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
• Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service.
• A reward and recognition hub to celebrate and reward colleagues and peers.
• Consistent and engaging company events including company awards, competitions and charity fundraisers.
• Budgets for department leaders to use for social and engagement events.

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Candidates with experience or relevant job titles of; Branch Manager, Recruitment Manager, Manager, Safety Manager, Quality Manager, Stock Control Manager, Sales Manager, Customer Service Manager, Customer Sales Manager, Customer Support Manager, Business Development Manager, BDM, Direct Sales, Senior Sales, Sales Executive will all be considered.