Housing Leaseholder Manager
Housing Leaseholder Manager

Housing Leaseholder Manager

Grays Temporary 80000 - 120000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead homeownership services for 940 leaseholders across 10,000 properties.
  • Company: Join a public sector client dedicated to community housing and support.
  • Benefits: Enjoy hybrid working with 2-3 days on-site and competitive pay.
  • Why this job: Make a real impact in housing while developing your leadership skills.
  • Qualifications: Experience in leaseholder engagement and housing compliance is essential.
  • Other info: Initial 3-month contract with potential extension; great for career growth.

The predicted salary is between 80000 - 120000 £ per year.

We are seeking a Housing Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £400 to £500 per day inside IR35. This role allows hybrid working – 2–3 days per week on site.

Proven skills working with the following:

  • Leaseholder engagement and leadership across large property portfolios
  • Right to Buy legislation and application processes
  • Section 20 consultation and major works billing
  • Service charge setting, invoicing, and compliance
  • Resolving complex leaseholder queries and disputes
  • Coaching and managing high-performing housing teams
  • Policy development and stakeholder communication

The role involves:

  • Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
  • Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
  • Managing service charge processes, billing accuracy, and income collection
  • Acting as the service lead for leaseholders and ensuring high customer satisfaction
  • Ensuring full legal compliance across all leasehold and Right to Buy services
  • Representing the council in tribunals and stakeholder forums where required
  • Driving continuous improvement, innovation, and service transformation

Interested? Please apply below.

Housing Leaseholder Manager employer: InvitISE Ltd

As a Housing Leaseholder Manager with our esteemed public sector client near Grays, you will thrive in a supportive work culture that prioritises employee well-being and professional development. Enjoy the flexibility of hybrid working while leading impactful initiatives for over 940 leaseholders, with opportunities to enhance your skills in policy development and stakeholder engagement. Join us to make a meaningful difference in the community while benefiting from competitive pay and a commitment to continuous improvement.
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Contact Detail:

InvitISE Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Leaseholder Manager

✨Tip Number 1

Familiarise yourself with the specific legislation and regulations related to leasehold properties, especially Right to Buy and Section 20. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Network with professionals in the housing sector, particularly those who have experience in leaseholder management. Engaging with industry groups or forums can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully resolved complex leaseholder queries or disputes. Having concrete examples ready will showcase your problem-solving skills and experience.

✨Tip Number 4

Research our organisation's values and recent initiatives in housing services. Tailoring your conversation to align with our goals during interviews can set you apart as a candidate who is genuinely interested in contributing to our mission.

We think you need these skills to ace Housing Leaseholder Manager

Leaseholder Engagement
Leadership Skills
Knowledge of Right to Buy Legislation
Section 20 Consultation Expertise
Service Charge Management
Invoicing and Compliance
Dispute Resolution
Coaching and Team Management
Policy Development
Stakeholder Communication
Customer Service Excellence
Legal Compliance in Housing
Tribunal Representation
Continuous Improvement
Service Transformation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leaseholder engagement, Right to Buy legislation, and service charge management. Use specific examples that demonstrate your skills in these areas.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly in managing housing teams and resolving complex leaseholder queries.

Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention any successful projects you've led related to Section 20 consultations or improvements in customer satisfaction among leaseholders.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at InvitISE Ltd

✨Understand Leaseholder Engagement

Familiarise yourself with the principles of leaseholder engagement and leadership. Be prepared to discuss your experience in managing large property portfolios and how you have successfully engaged with leaseholders in the past.

✨Know Your Legislation

Brush up on Right to Buy legislation and Section 20 consultation processes. Demonstrating a solid understanding of these areas will show that you are well-prepared and knowledgeable about the legal frameworks relevant to the role.

✨Showcase Problem-Solving Skills

Be ready to provide examples of how you've resolved complex leaseholder queries and disputes. Highlighting your problem-solving skills will be crucial, as this role involves managing challenging situations effectively.

✨Emphasise Leadership Experience

Discuss your experience in coaching and managing high-performing housing teams. Share specific instances where you have driven continuous improvement and innovation within your team, as this is key to the role.

Housing Leaseholder Manager
InvitISE Ltd
I
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