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For Companies At a Glance
- Tasks: Assist customers with queries, manage calls, and provide accurate insurance quotes.
- Company: Join a leading Insurance Brokerage specialising in travel insurance products.
- Benefits: Receive full training and development while earning a competitive salary.
- Why this job: Kickstart your career in a supportive environment with opportunities for growth.
- Qualifications: 3 A-Levels or equivalent; customer service experience preferred.
- Other info: Perfect for those eager to learn and thrive in the insurance industry.
The predicted salary is between 16000 - 20000 £ per year.
Lawes is assisting with recruitment for an Insurance Brokerage that specialises in travel insurance products and schemes. They are looking for a Trainee Insurance Advisor to join the team and assist with the incoming queries and any other duties needed. This role would suit someone looking to start their career within Insurance with a customer service/sales focussed role. Full training and development provided.
KEY RESPONSIBILITIES
- Responsible for answering incoming calls from customers.
- Managing the Live Chat messages and requests.
- Reading and responding to emails in a timely and professional manner.
- Assist customers with accurate quotes for their insurance cover.
- Ensure customers have the correct cover for their requirements.
- Prepare and issue insurance documents such as evidence of cover.
- Data entry and general admin duties.
- Ad-hoc duties as needed.
EXPERIENCE AND REQUIREMENTS
- 3 A-Levels (or equivalent).
- Understanding and want to work in Insurance.
- Experience within Customer Service, Sales or Administration.
- Excellent communication skills.
- Ability to manage multiple tasks and deadlines effectively.
- Strong IT skills including all MS Office.
Trainee Insurance Assistant employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Insurance Assistant
✨Tip Number 1
Familiarise yourself with the basics of insurance, especially travel insurance. Understanding common terms and concepts will help you engage confidently during interviews and demonstrate your genuine interest in the field.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves handling customer queries, practice active listening and effective communication techniques to show that you can provide excellent support.
✨Tip Number 3
Prepare for potential role-play scenarios during interviews. You might be asked how you would handle specific customer situations, so think through some examples and how you would respond to them.
✨Tip Number 4
Network with professionals in the insurance industry. Attend local events or join online forums to connect with others who can provide insights and possibly refer you to opportunities at companies like ours.
We think you need these skills to ace Trainee Insurance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Trainee Insurance Advisor position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, sales, or administration. Use bullet points for clarity and include any specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for starting a career in insurance. Mention why you are interested in this role specifically and how your background makes you a suitable candidate. Be sure to convey your communication skills and ability to manage tasks effectively.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Lawes Consulting Group
✨Show Your Enthusiasm for Insurance
Make sure to express your genuine interest in the insurance industry during the interview. Research the company and its products, especially their travel insurance schemes, so you can discuss them confidently.
✨Demonstrate Customer Service Skills
Since the role involves handling customer queries, be prepared to share examples of your previous customer service experiences. Highlight how you effectively managed customer interactions and resolved issues.
✨Prepare for Common Interview Questions
Anticipate questions related to your understanding of insurance and your ability to handle multiple tasks. Practice responses that showcase your organisational skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the training process and the team dynamics. This shows your eagerness to learn and your commitment to becoming a valuable member of the team.
