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For Companies At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a dynamic car dealership in Oxford with a focus on customer satisfaction.
- Benefits: Enjoy weekly pay and a temporary ongoing contract with full-time hours.
- Why this job: Gain valuable experience in a fast-paced environment while helping customers keep their cars running smoothly.
- Qualifications: No specific qualifications required; just a passion for customer service and communication skills.
- Other info: Start ASAP and work Monday to Friday, 8am-6pm.
Job Description
Car Dealership Service Advisor
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role:
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
Service Advisor Oxford - ASAP Start employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Oxford - ASAP Start
✨Tip Number 1
Familiarise yourself with the specific services offered by the dealership. Knowing the ins and outs of their service offerings will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. As a Service Advisor, you'll be the main point of contact for customers, so showcasing your ability to handle inquiries and resolve issues effectively will set you apart from other candidates.
✨Tip Number 3
Research common vehicle issues and repairs. Being knowledgeable about typical problems and solutions will not only impress your interviewers but also help you communicate more effectively with customers regarding their vehicles.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor Oxford - ASAP Start
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor. Highlight your customer service skills and experience in the automotive industry in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in customer-facing roles or within car dealerships. Emphasise any specific skills related to vehicle servicing and repairs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills can benefit the dealership.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Interaction - York
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Service Advisor. Familiarise yourself with common vehicle servicing processes, MOT requirements, and customer service best practices. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the main point of contact for customers. Practice clear and concise communication during the interview. Be prepared to discuss how you would keep customers informed about their vehicle's progress and handle any queries they might have.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an unhappy customer or managing multiple bookings. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress Appropriately
First impressions matter! Dress smartly for the interview to convey professionalism. Even if the dealership has a casual dress code, showing up in business attire can demonstrate your seriousness about the role.
