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For Companies At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food and drink experiences.
- Company: Join The Tower Hotel, a stunning 4-star hotel near iconic landmarks.
- Benefits: Enjoy discounts, interest-free loans, and access to wellness programs.
- Why this job: Be part of a close-knit team that feels like family while creating memorable guest experiences.
- Qualifications: Previous customer service experience and a passion for hospitality are essential.
- Other info: Opportunities for career progression and accredited qualifications available.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.
The Role: If you know, you know... working in Food & Beverage can be busy, but there is nothing else quite like the feeling of working with “your people” and when your work colleagues are more like family. As Team Leader, it's your tribe, and you help them to provide a warm welcome, take orders, deliver food and drink, as well as set up and clear down your department. More than that, you help the team ensure our guests and customers have an amazing experience with us, from recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just a team leader - you are the person our guests love to talk about and their reason to return.
What we look for:
- Previous experience in a customer facing role
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program...and many more!
F&B Team Leader - Vicinity Restaurant & Bar employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Leader - Vicinity Restaurant & Bar
✨Tip Number 1
Familiarise yourself with the Tower Hotel and its offerings. Understanding the menu, the atmosphere, and the unique selling points of the hotel will help you stand out during interviews and discussions with potential colleagues.
✨Tip Number 2
Network within the hospitality industry. Attend local events or join online forums related to food and beverage management. Making connections can provide insights into the role and may even lead to a referral.
✨Tip Number 3
Showcase your passion for customer service. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Tip Number 4
Research the latest trends in the food and beverage industry. Being knowledgeable about current trends can help you engage in meaningful conversations during interviews and show that you're proactive about your career.
We think you need these skills to ace F&B Team Leader - Vicinity Restaurant & Bar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, particularly in the food and beverage sector. Emphasise any leadership roles you've held and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your desire to create memorable experiences for guests. Mention specific examples of how you've successfully led a team or improved service in previous roles.
Showcase Your Personality: The role requires an open personality and the ability to build relationships. Use your application to convey your friendly and approachable nature. Share anecdotes that demonstrate your empathy and teamwork skills.
Highlight Your Attention to Detail: Since attention to detail is crucial in this role, provide examples in your application where your accuracy has positively impacted service delivery. This could include managing orders, ensuring cleanliness, or enhancing guest experiences.
How to prepare for a job interview at Thistle
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you enjoy making guests feel welcome.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss how you motivate your colleagues, resolve conflicts, and ensure everyone works together to create a fantastic experience for guests.
✨Know the Venue and Its Offerings
Research The Tower Hotel and its dining options before the interview. Familiarise yourself with the menu, special events, and the hotel's unique features so you can speak confidently about how you would enhance the guest experience.
✨Emphasise Your Customer Service Experience
Highlight your previous customer-facing roles and any relevant experiences in fast-paced environments. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this is crucial for the F&B Team Leader position.
