General Assistant

General Assistant

Taunton Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a General Assistant, keeping our kitchen and service areas clean and welcoming.
  • Company: Elior is a top UK catering service, dedicated to enhancing the lives of the over 55 community.
  • Benefits: Enjoy free lunches, flexible hours, generous holiday allowance, and exclusive discounts.
  • Why this job: Be part of a supportive team that values diversity and offers career growth opportunities.
  • Qualifications: A passion for customer service; catering experience is a plus but not required.
  • Other info: We celebrate equality and support all applicants throughout the hiring process.

The predicted salary is between 20000 - 28000 £ per year.

This role sits within our award-winning brand, Caterplus, one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 community. By contributing to our customer's social life and fostering friendships, our quality and locally sourced food is matched only by the warmth of our customer service.

What you'll be doing...

  • As a General Assistant, you will have plenty of responsibilities and opportunities to grow in your role, becoming a critical member of our team.
  • Ensure the kitchen and service area are always clean, well-presented, and well-stocked.
  • Keep up to date with menus and what food is on offer.
  • Offer a warm and friendly service.
  • Ensure COSHH, Food Safety, and Health & Safety are followed.

What can you bring?

  • Focused on the front line.
  • Genuine interest in customer service excellence.
  • Team player.
  • Catering and Barista experience desirable but not essential.

Our way of saying thank you...

  • FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
  • Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
  • Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.
  • Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
  • Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
  • Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
  • Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
  • Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
  • Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

  • Workplaces & Office Space
  • Sporting Venues & Stadium
  • Attraction & Heritage Sites
  • Public Sector & Defence
  • Health, Care & Hospitals
  • Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality. At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.

If you need any support or adjustments during the application process, just let us know. We're happy to help.

Interested? Click 'Apply now'

General Assistant employer: Caterplus

Elior is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a General Assistant in our award-winning Caterplus brand, you will enjoy generous benefits such as free on-site lunches, flexible working hours, and opportunities for career progression, all while making a meaningful impact in the lives of the over 55 community. With a commitment to diversity and a strong sense of teamwork, Elior ensures that every colleague feels valued and empowered to thrive.
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Contact Detail:

Caterplus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with the values and mission of Caterplus. Understanding their commitment to customer service excellence and community impact will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your interpersonal skills! As a General Assistant, you'll be interacting with customers regularly, so be prepared to demonstrate your ability to provide warm and friendly service in any conversations you have.

✨Tip Number 3

Research common food safety practices and regulations, such as COSHH and Health & Safety guidelines. Being knowledgeable about these topics will not only impress your interviewers but also show your commitment to maintaining a safe environment.

✨Tip Number 4

Network with current or former employees of Elior or Caterplus. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.

We think you need these skills to ace General Assistant

Customer Service Excellence
Teamwork
Attention to Detail
Food Safety Knowledge
COSHH Compliance
Health & Safety Awareness
Communication Skills
Time Management
Adaptability
Basic Catering Skills
Barista Skills (desirable)
Problem-Solving Skills
Organisational Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Highlight key skills such as customer service excellence and teamwork in your application.

Tailor Your CV: Customise your CV to reflect relevant experience, especially any roles that involved catering or customer service. Use specific examples to demonstrate how you meet the criteria outlined in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in the role and the company. Mention why you want to work for Elior and how you can contribute to their mission of enriching lives through quality service.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Caterplus

✨Show Your Passion for Customer Service

As a General Assistant, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your genuine interest in making a difference in people's lives.

✨Familiarise Yourself with Food Safety Standards

Understanding COSHH, Food Safety, and Health & Safety regulations is crucial for this role. Brush up on these topics before your interview, as it shows that you take safety seriously and are ready to contribute to a safe working environment.

✨Emphasise Teamwork Skills

Being a team player is essential in a catering environment. Prepare to discuss your experiences working in teams, highlighting how you collaborate with others to achieve common goals. This will show that you can fit into their team-oriented culture.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or how they support career progression. This not only shows your interest in the role but also helps you determine if it's the right fit for you.

General Assistant
Caterplus
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  • General Assistant

    Taunton
    Full-Time
    20000 - 28000 £ / year (est.)

    Application deadline: 2027-04-25

  • C

    Caterplus

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