Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain luxury standards.
- Company: Palé Hall is dedicated to excellence in hospitality and attention to detail.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a prestigious team where your leadership can shine and make a real impact.
- Qualifications: Experience in housekeeping management and a passion for service excellence are essential.
- Other info: This role offers a chance to work in a stunning luxury setting.
The predicted salary is between 28800 - 43200 £ per year.
At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches. The following information aims to provide potential candidates with a better understanding of the requirements for this role.
- Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service.
- Conduct regular inspections of guest rooms and public areas to ensure flawless presentation.
- Manage rotas, stock levels, and departmental budgets efficiently.
- Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations.
- Handle guest requests and feedback with professionalism, warmth, and urgency.
- Maintain strict health, safety, and hygiene compliance across all areas.
Head Housekeeper employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with luxury hospitality standards. Research what makes a five-star experience and be ready to discuss how you can implement these standards in your role as Head Housekeeper.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with current or former housekeepers and managers to gain insights into the role and expectations.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of examples from your past experiences where you've successfully led a team, managed budgets, or improved processes, as these will be crucial for the Head Housekeeper position.
✨Tip Number 4
Understand the importance of collaboration. Be ready to discuss how you would work with other departments, like Front Office and Maintenance, to ensure seamless operations and enhance guest satisfaction.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the specific responsibilities and expectations for the Head Housekeeper position. Tailor your application to highlight relevant experience in leading and training teams, as well as managing cleanliness and service standards.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide examples of how you have successfully led a team, conducted inspections, and managed budgets in previous roles. This will demonstrate your capability to inspire and maintain high standards.
Showcase Communication Skills: Since the role involves liaising with various departments and handling guest feedback, make sure to illustrate your strong communication skills. Mention any experiences where you effectively collaborated with other teams or resolved guest issues professionally.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that values the smallest touches in luxury service.
How to prepare for a job interview at Relais & Châteaux UK
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've inspired and trained teams in the past. Share specific examples of how you’ve handled challenges and motivated your staff.
✨Demonstrate Attention to Detail
Since the role emphasises the importance of cleanliness and presentation, highlight your keen eye for detail. Bring up instances where your attention to detail made a significant difference in guest satisfaction or operational efficiency.
✨Discuss Your Organisational Skills
Managing rotas, stock levels, and budgets is crucial for this position. Be ready to explain your methods for staying organised and efficient. You might want to share tools or systems you’ve used to manage these aspects effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as guest complaints or health and safety issues. Think through potential scenarios and formulate responses that demonstrate your professionalism and problem-solving skills.
