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For Companies At a Glance
- Tasks: Welcome customers, manage calls, and ensure refreshments are ready.
- Company: Join a luxury dealership in Hatfield known for its prestige and excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the face of luxury, enhancing customer experiences in a vibrant setting.
- Qualifications: Friendly, confident, and professional; hosting experience is a bonus.
- Other info: Perfect for those looking to kickstart their career in the automotive industry.
Our client, a luxury main dealership in Hatfield, is looking for an experienced Showroom Host to join their busy Sales Department.
The Role:
- Act as the first point of contact for all customers entering the Centre
- Welcome and direct customers professionally to the right person
- Handle incoming calls and transfer them as needed
- To ensure refreshments are always available.
- Each morning liaise with the sales team for scheduled handover, appointments and dining appointments (including allergies).
What We’re Looking For:
- Friendly, confident, and approachable personality
- Strong communication and customer service skills
- Smart, professional appearance
- Hosting experience in the motor trade is a plus, but not essential
Showroom Host / Receptionist employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host / Receptionist
✨Tip Number 1
Familiarise yourself with the luxury car brands and models that the dealership offers. This knowledge will help you engage confidently with customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by role-playing different customer scenarios. Being able to handle various situations with ease will showcase your readiness for the fast-paced environment of a luxury dealership.
✨Tip Number 3
Dress smartly and maintain a professional appearance when attending any pre-interview events or networking opportunities. First impressions matter, especially in a luxury setting.
✨Tip Number 4
Reach out to current or former employees of the dealership on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Showroom Host / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and hosting roles. Emphasise any previous work in the motor trade or similar environments to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and approachable personality. Mention specific examples of how you've provided excellent customer service in the past, and express your enthusiasm for working in a luxury dealership.
Highlight Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've effectively handled customer inquiries or resolved issues, as this is crucial for the Showroom Host role.
Professional Presentation: Since the role requires a smart and professional appearance, ensure that your application reflects this. Use a clean, professional format for your CV and cover letter, and consider your tone and language to convey professionalism.
How to prepare for a job interview at Holt Recruitment Ltd
✨Show Your Friendly Side
As a Showroom Host, your personality is key. Make sure to greet the interviewer with a warm smile and maintain a friendly demeanour throughout the conversation. This will demonstrate your approachable nature, which is essential for the role.
✨Communicate Clearly
Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would handle customer inquiries and direct them appropriately within the dealership.
✨Dress to Impress
Since this is a luxury dealership, your appearance should reflect professionalism. Choose smart attire that aligns with the dealership's image. This shows that you understand the importance of presentation in a high-end environment.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks at once. Think of examples from your past experiences that showcase your problem-solving skills and ability to multitask effectively.
