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- Tasks: Be the friendly face of our office, managing facilities and reception tasks daily.
- Company: Join a well-established UK organisation known for its supportive work culture.
- Benefits: Enjoy a competitive hourly rate and the chance to gain valuable experience.
- Why this job: Perfect for those who love variety and want to make a positive impact in the workplace.
- Qualifications: Previous experience in reception or facilities is a must; strong admin skills are essential.
- Other info: This is a temporary role until August 2025, with occasional travel to other offices.
This is a temporary contract until 31st August 2025.
Location: Chatham (with occasional travel to other southern offices).
Salary: GBP13.50 - GBP15.00 an hour.
Contract Type: Full-time.
Hours: 8am to 4.30 Monday to Friday.
Dynamite Recruitment is working in partnership with a well-established organisation who are UK-based. Due to a busy period, our client is looking to recruit a temporary Receptionist & Facilities Assistant to join the team in Chatham.
In this varied and hands-on role, you will be a key point of contact for facilities support, help keep our workspaces running smoothly, and provide a welcoming experience for all colleagues and visitors. From managing helpdesk requests and maintaining supplies to supporting on reception, you will play an important role in keeping our offices professional, safe, and customer-focused.
What you will be doing as a Receptionist & Facilities Assistant:
- Respond to facilities and helpdesk queries, offering solutions in-person, by phone or email.
- Ensure meeting rooms, breakout areas, and printers are stocked, clean, and ready to go.
- Keep facilities records and spreadsheets up to date.
- Assist with office checks, stock ordering, travel booking, courier coordination, and more.
- Monitor health & safety signage and keep track of office occupancy levels.
- Provide support on a reception desk, welcoming visitors, managing access, logging parcels and passes, and keeping the front-of-house area tidy.
- Arrange travel, accommodation, and provide administrative support for alternative departments.
- Be a go-to support for ad hoc tasks, events, and hospitality needs across the southern sites.
- Maintain an accurate record of any temporary and visitor passes.
- Provide colleagues with parking permits and log on colleague record including vehicle registration and an emergency contact number.
- Keep reception clean and tidy, ensuring stock of all items such as parcel labels, temp sheets, permits, and permit holders, lanyards.
- Check daily access reports for both offices and report any anomalies immediately to line manager.
- Update parking patrol information, escalating any breaches to colleague and line manager in line with our parking policy.
- Log all incoming parcels.
What we are looking for in a Receptionist & Facilities Assistant:
- Prior experience in a facilities or reception role.
- Strong administrative skills and confidence using Microsoft Office.
- A proactive approach, with excellent attention to detail and communication skills.
- Someone who takes pride in excellent customer service and maintaining high workplace standards.
- A team player who is happy to work independently and travel between sites as needed.
- Emergency Responder trained (or willing to be trained).
Desirable (but not essential):
- Experience working in a regulated or customer-centric environment.
- Familiarity with Risk Assessments and health & safety processes.
To be considered, please submit your CV or contact Fran Curtis on (phone number removed).
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Receptionist
✨Tip Number 1
Familiarise yourself with the specific facilities management tools and software that are commonly used in reception roles. This knowledge can give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations for the role, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role emphasises excellent customer service, think of specific examples where you've gone above and beyond to assist others, as this will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for maintaining high workplace standards. During any conversations or interviews, express your commitment to creating a welcoming and professional environment, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Facilities and Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities and reception roles. Emphasise your administrative skills, customer service experience, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your proactive approach, attention to detail, and how you can contribute to maintaining high workplace standards. Personalise it to reflect your understanding of the company’s needs.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. If you have experience with health and safety processes or risk assessments, be sure to mention this as it is desirable for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Dynamite Recruitment
✨Showcase Your Customer Service Skills
As a Receptionist & Facilities Assistant, you'll be the first point of contact for visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle queries and create a welcoming environment.
✨Demonstrate Proactive Problem-Solving
This role requires a proactive approach to managing facilities and responding to helpdesk requests. Think of specific instances where you've identified issues and implemented solutions, showcasing your attention to detail and initiative.
✨Familiarise Yourself with Health & Safety Protocols
Given the importance of health and safety in this position, brush up on relevant protocols and be ready to discuss any experience you have with risk assessments or emergency response training. This will show your commitment to maintaining a safe workplace.
✨Highlight Your Administrative Skills
Strong administrative skills are crucial for this role. Be ready to talk about your experience with Microsoft Office and any systems you've used for record-keeping or stock management. Providing examples of how you've kept things organised will impress your interviewers.
