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- Tasks: Support vulnerable residents and refugees, empowering them towards independence and personal growth.
- Company: New Start is a family-run, not-for-profit organisation focused on helping vulnerable groups in Merseyside.
- Benefits: Enjoy a competitive salary, pension scheme, 22 days annual leave, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and impactful environment.
- Qualifications: Experience as a housing support worker and skills in coaching and empowerment are essential.
- Other info: This role requires an enhanced DBS criminal record disclosure.
The predicted salary is between 21500 - 29250 £ per year.
New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.
Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our fantastic dispersed team based from our head office in Liverpool.
You will be supporting vulnerable residents / refugees via a trauma aware, strengths-based program of empowerment and confidence-building; enabling them to personally grow, develop and achieve their personal goals within a safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.
Key Responsibilities:- To provide advice and assistance to individuals who are homeless or at risk of homelessness.
- To provide daytime visits, encompassing housing-related support and tenancy sustainment to clients within New Start’s Dispersed Service.
- To operate within the remit of New Start’s service specification, delivery model and contractual obligations.
- To work within allocated time-frames for facilitating move-ins, as per the applicant’s priority status.
- To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.
- To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.
- To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.
- To support clients to resolve debt issues.
- To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
- To support clients with family mediation.
- To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.
- To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential.
- To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights.
What we have to offer:
- Competitive Salary of £25350
- Mon - Fri 37.5 hours per week
- A contributory pension scheme
- 22 Days annual leave, rising by 1 day per year's service
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities up to and including Level 5
- Medicash
If you believe you are the right candidate for the role as our Support Practitioner, then please click ‘apply’ now! We’d love to hear from you.
This post is subject to enhanced DBS criminal record disclosure.
Contact Detail:
New Start Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Practitioner - Dispersed Services
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable adults and refugees. Understanding their needs will help you demonstrate your empathy and ability to provide tailored support during any interviews or discussions.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing housing issues. Be ready to share specific examples that highlight your problem-solving skills and your approach to empowering clients.
✨Tip Number 4
Research New Start’s values and mission. Tailoring your conversation to align with their goals will show your genuine interest in the organisation and how you can contribute to their mission of supporting vulnerable populations.
We think you need these skills to ace Support Practitioner - Dispersed Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Support Practitioner position. Tailor your application to highlight your relevant experience in housing support and working with vulnerable individuals.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Focus on achievements that demonstrate your ability to empower and support individuals, as well as any relevant training or qualifications.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable groups and how your skills align with the mission of New Start. Use specific examples from your past experiences to illustrate your capability in providing housing-related support.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at New Start
✨Show Your Empathy
As a Support Practitioner, you'll be working with vulnerable individuals. During the interview, demonstrate your ability to empathise and connect with people from diverse backgrounds. Share examples of how you've supported others in challenging situations.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have as a housing support worker or in similar roles. Be specific about your responsibilities and achievements, especially those that align with the key responsibilities outlined in the job description.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to supporting clients. Think about past experiences where you had to devise service plans or assist clients with complex needs, and be ready to explain your thought process.
✨Understand the Organisation's Values
Familiarise yourself with New Start's mission and values. During the interview, express how your personal values align with theirs, particularly regarding empowerment and support for vulnerable groups. This shows your commitment to their cause.
