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For Companies At a Glance
- Tasks: Manage daily transport planning and oversee freight forwarding operations.
- Company: Join DFDS, a leader in logistics, serving communities across Europe.
- Benefits: Enjoy perks like free ferry travel, health plans, and a holiday purchase scheme.
- Why this job: Be part of a diverse team driving change and operational excellence.
- Qualifications: Five years in freight forwarding with strong operational and transport planning experience.
- Other info: We value diversity and inclusivity; your unique skills will shine here.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Senior Freight Forwarder.
Be part of the movement – and play your part.
About the role
As a key member of the Scotland Logistics team, this role is responsible for overseeing and managing the daily operations of transport planning and freight forwarding within the department. The position involves coordinating with both customers and hauliers to ensure efficient and effective service delivery while also leading the department’s strategic development. The role requires a proactive, detail-oriented individual who can manage a team, drive operational excellence, and maintain high service levels across all forwarding activities.
You will be responsible for:
- Overseeing daily transport planning activities, including allocation of deliveries and collections across all hauliers.
- Managing and supporting the freight forwarding team to ensure smooth departmental operations and clear direction.
- Handling customer enquiries, preparing quotations, and maintaining high standards of service and response times.
- Monitoring haulier performance, ensuring compliance with quality standards, and managing payment accuracy.
- Administering all relevant documentation and systems to ensure operational efficiency and accurate record-keeping.
About you
You will bring at least five years of experience within the International Freight Forwarding or Logistics industry, with a strong operational background—ideally across all modes of transport, but with a minimum focus on European road freight. Your previous experience in transport planning will be highly beneficial, along with your solid understanding of shipping and transport operations.
You are a confident communicator and a natural team player, capable of working collaboratively across departments and with external partners. Your geographical and industry knowledge is sound, and you thrive in dynamic environments where flexibility and quick thinking are key. You have a keen eye for detail, a proactive approach to problem-solving, and the ability to remain composed under pressure, ensuring accuracy and high performance in everything you do.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Holiday Purchase Scheme
- Health Plan with HSF – Includes benefits like money back on dentistry and glasses etc.
- Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
Senior Freight Forwarder employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the freight forwarding industry, especially those affecting European road freight. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals that could lead to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage teams and drive operational excellence. Highlighting your achievements in transport planning and customer service will make a strong impression during any interviews.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of potential challenges that may arise in the role and how you would address them. Being proactive in your approach will show that you are ready to take on the responsibilities of a Senior Freight Forwarder.
We think you need these skills to ace Senior Freight Forwarder
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Freight Forwarder position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your five years of experience in International Freight Forwarding or Logistics, particularly focusing on European road freight. Use specific examples to demonstrate your operational background and transport planning skills.
Showcase Communication Skills: As a confident communicator, make sure to illustrate your ability to work collaboratively across departments and with external partners. Mention any relevant experiences where you successfully managed customer enquiries or team dynamics.
Proofread Your Application: Before submitting, carefully proofread your CV and any accompanying documents. Ensure there are no spelling or grammatical errors, and that all information is clear and concise, reflecting your keen eye for detail.
How to prepare for a job interview at DFDS
✨Showcase Your Experience
Make sure to highlight your five years of experience in the International Freight Forwarding or Logistics industry. Be prepared to discuss specific examples of your operational background, particularly in European road freight, as this will demonstrate your suitability for the role.
✨Demonstrate Leadership Skills
As a Senior Freight Forwarder, you'll be managing a team. Share instances where you've successfully led a team or project, focusing on how you drove operational excellence and maintained high service levels. This will show your potential employer that you can handle the responsibilities of the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Prepare scenarios related to transport planning and customer enquiries, and think about how you would ensure compliance with quality standards while managing haulier performance.
✨Emphasise Communication Skills
Being a confident communicator is crucial for this role. Be ready to discuss how you've effectively collaborated with both internal teams and external partners in the past. Highlight your ability to maintain clear communication, especially when dealing with customer enquiries and quotations.
