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- Tasks: Join us as a Field Service Engineer, providing top-notch repair and maintenance services.
- Company: Tunstall is a leading health and care technology provider, impacting millions globally.
- Benefits: Enjoy remote work, a company vehicle, fuel card, and various perks like retail discounts.
- Why this job: Be part of a diverse team making a real difference in people's lives.
- Qualifications: Electrical/Electronic qualification at NVQ Level 2 and a full UK driving license required.
- Other info: No experience? No problem! Apply and let us assess your potential.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Kent/South East area.
A bit about us: Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.
What will you be doing in this role? As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate: To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving license (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Field Service Engineer - Kent/South East employer: Tunstall Healthcare (UK) Ltd
Contact Detail:
Tunstall Healthcare (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Kent/South East
✨Tip Number 1
Familiarise yourself with Tunstall's products and services. Understanding the specific technologies they use, such as emergency lights and fire systems, will help you speak confidently about how your skills align with their needs during any discussions.
✨Tip Number 2
Highlight your customer service experience. Since you'll be working with a diverse range of customers, showcasing your ability to communicate effectively and empathetically with vulnerable individuals can set you apart from other candidates.
✨Tip Number 3
Prepare for potential technical questions related to electrical and electronic systems. Brush up on your knowledge of testing and maintaining equipment, as demonstrating your technical expertise will be crucial in this role.
✨Tip Number 4
Network with current or former employees of Tunstall if possible. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Field Service Engineer - Kent/South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Engineer, particularly in electrical and electronic maintenance. Emphasise any work you've done with emergency lights, fire systems, or similar products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer relation skills and your ability to work with vulnerable populations. Mention your passion for technology and how it aligns with Tunstall's mission.
Highlight Relevant Qualifications: Clearly state your Electrical/Electronic qualifications, such as NVQ Level 2 or equivalent, and ensure you mention your full UK driving license. This is crucial for the role.
Showcase Soft Skills: In your application, emphasise your strong communication, problem-solving, and time management skills. These are essential for the Field Service Engineer position and will set you apart from other candidates.
How to prepare for a job interview at Tunstall Healthcare (UK) Ltd
✨Showcase Your Technical Skills
Make sure to highlight your electrical and electronic qualifications during the interview. Be prepared to discuss specific experiences you've had with products like emergency lights and fire systems, as this will demonstrate your technical competence.
✨Emphasise Customer Interaction Experience
Since you'll be working with a variety of customers, including vulnerable individuals, it's crucial to showcase your interpersonal skills. Share examples of how you've successfully communicated and built rapport with clients in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges in the field and how you resolved them. This will illustrate your analytical skills and ability to think on your feet, which are essential for a Field Service Engineer.
✨Express Your Commitment to Teamwork
Tunstall values teamwork, so be ready to talk about your experiences working collaboratively with others. Highlight any instances where you've contributed to a team project or supported colleagues in achieving common goals.
