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For Companies At a Glance
- Tasks: Manage the credit control process, chase payments, and build customer relationships.
- Company: Join a fast-growing business in Stratford-upon-Avon known for its supportive team environment.
- Benefits: Earn £16–£18 per hour with potential for permanent placement and on-site parking.
- Why this job: Make a real impact in finance while developing your skills in a dynamic role.
- Qualifications: Experience in Credit Control, strong communication skills, and a proactive mindset required.
- Other info: Full-time hours with a chance to expand into Sales Ledger responsibilities.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Arden Personnel is proud to be working with a fast-growing and successful business based in Stratford-upon-Avon. We are now recruiting for a Credit Controller who isn’t afraid to roll up their sleeves, take the reins, and stand their ground when it comes to getting invoices paid. This is a temporary role with the strong view to becoming permanent for someone who can demonstrate confidence, resilience, and a clear ability to take ownership of the credit control function.
What are the day to day duties for this Credit Control position?
- Take control of outstanding debt—clearing the backlog and chasing aged balances
- Clean up the ledger and resolve long-standing queries
- Build strong working relationships with customers to ensure timely payments
- Escalate debts where needed to third-party collection agencies
- Keep accurate records and update customer notes throughout the process
- Introduce and implement “what good looks like” in credit control—define processes that actually work
In the longer term:
- Manage the customer ledger day-to-day with confidence and consistency
- Expand the role into the Sales Ledger function for greater variety and responsibility
- Play an active role in process improvements and system development
What skills and experience do you need for this Credit Control position?
- Solid experience in Credit Control and Sales Ledger
- Confident using Excel and Microsoft Word
- Fantastic organisational and time management skills
- Strong communication—both written and spoken—with the confidence to chase payments professionally
- A proactive, solutions-focused mindset
- The energy, drive and determination to make this role your own
What’s on offer for this Credit Control position?
- An excellent hourly rate of £16–£18, depending on experience
- Salary equivalent of ÂŁ32-35,000 per annum
- A temporary role with the strong likelihood of becoming permanent
- Supportive and approachable team environment
- On-site parking and convenient Stratford-upon-Avon location
- Guidance and ongoing support from Arden Personnel throughout your placement
- Hours of work - Monday to Thursday: 08:30 – 17:00 / Friday: 08:30 – 16:00
This is your chance to join a business that values initiative, rewards results, and is crying out for someone to come in and own this part of the finance function. If you’re a natural with numbers, firm but fair on the phone, and ready for a role with real impact—this could be your perfect next move.
Credit Controller employer: Arden Personnel
Contact Detail:
Arden Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the credit control process and common challenges faced in the role. Understanding how to effectively manage outstanding debts and resolve queries will show your potential employer that you are proactive and ready to take ownership.
✨Tip Number 2
Brush up on your Excel skills, as this role requires confident use of spreadsheets for tracking payments and managing customer records. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully chased payments or resolved long-standing queries in previous roles. This will help you illustrate your resilience and communication skills, which are crucial for a Credit Controller.
✨Tip Number 4
Research the company and its values before your interview. Showing that you understand their business and are aligned with their goals will demonstrate your enthusiasm for the role and your commitment to making a positive impact.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and sales ledger. Use specific examples that demonstrate your ability to manage outstanding debts and build strong customer relationships.
Craft a Strong Cover Letter: Write a cover letter that showcases your confidence and resilience. Mention how you can take ownership of the credit control function and provide examples of how you've successfully chased payments in the past.
Highlight Key Skills: In your application, emphasise your organisational skills, proficiency in Excel and Microsoft Word, and your proactive mindset. These are crucial for the role and should be clearly stated.
Be Professional and Concise: Ensure your application is well-structured and free from errors. Use professional language but keep it concise. Remember, the hiring team will appreciate clarity and directness in your communication.
How to prepare for a job interview at Arden Personnel
✨Show Your Confidence
As a Credit Controller, confidence is key. Be prepared to discuss your previous experiences in credit control and how you’ve successfully chased payments. Demonstrating your ability to handle difficult conversations will show that you can take ownership of the role.
✨Know Your Numbers
Brush up on your financial knowledge, especially regarding credit control processes and terminology. Being able to discuss figures and metrics confidently will impress the interviewers and show that you’re serious about the role.
✨Demonstrate Strong Communication Skills
Since this role involves a lot of communication with customers, practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated in past roles, especially when it comes to resolving payment issues.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to credit control, such as dealing with a difficult customer or managing overdue accounts. Think through your responses ahead of time to showcase your problem-solving skills and proactive mindset.
