Support Worker - Community & Complex Needs
Support Worker - Community & Complex Needs

Support Worker - Community & Complex Needs

Swindon Full-Time 12 £ / hour No home office possible
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At a Glance

  • Tasks: Support individuals with daily routines and promote independence through engaging activities.
  • Company: First City Nursing and Care is dedicated to making a difference in people's lives.
  • Benefits: Enjoy flexible hours, competitive pay, training, and discounts at major retailers.
  • Why this job: Make a real impact while building meaningful connections and gaining valuable experience.
  • Qualifications: A caring personality, strong communication skills, and a full UK driving licence are essential.
  • Other info: Full training provided; no prior experience necessary!

Are you a compassionate and enthusiastic individual who loves supporting others? Do you want to make a real difference in the lives of children, young people, and adults? At First City Nursing and Care, we are looking for dedicated Support Workers to join our growing Supported Living team.

You will be working 1-1, 2-1 or 3-1 with individuals at home and in the community, helping them build independence, confidence, and meaningful connections.

Salary: £12.21 - £12.21 per hour + mileage

Hours: Full-Time, Part-Time, Evenings, Weekends, Nights

Shifts Available: Flexible blocks from 2 to 24 hours | Weekdays 3 PM - 9 PM | Weekends 7 AM - 2:30 PM and/or 2:30 PM - 11 PM

Your Role Will Include:

  • Supporting young adults and individuals with daily routines, personal care, medication, and mobility needs
  • Planning and participating in fun, engaging outings and activities like walks, local events, or recreational trips
  • Promoting independence while ensuring safety, dignity, and well-being
  • Building positive, trusting relationships with individuals and their families
  • Acting as a positive role model and mentor in day-to-day life
  • Supporting individuals with a range of needs including Autism, Epilepsy, Cerebral Palsy, Learning Disabilities, Dementia, and Mental Health challenges

What We Are Looking For:

  • A caring, patient personality and a genuine passion for helping others
  • A love for being active and involved in the community
  • Ability to work both independently and as part of a team
  • Strong communication skills with a person-centred approach
  • Desirable: Previous experience in care or support work (but full training provided!)
  • Essential: Full UK driving licence and access to a vehicle

Why Choose First City?

  • We don’t just offer jobs - we build careers with purpose and heart.
  • Competitive pay rates with mileage allowance
  • Comprehensive paid induction training and shadow shifts
  • Flexible working patterns - ideal for parents, students, and anyone needing adaptable hours
  • Opportunities for career progression and additional industry-recognised training
  • Free uniform and PPE
  • Access to company pool car (subject to availability)
  • Motor maintenance discount with a trusted local garage
  • 28 days holiday (pro rata)
  • Employee Assistance Programme with Health Assured
  • Workplace pension with Nest
  • Refer-a-Friend Scheme - earn rewards!
  • Blue Light Card discounts at major retailers

If you are looking for a truly rewarding role where every day brings the opportunity to change a life, we would love to hear from you. Apply now and start your journey with First City Nursing and Care.

Support Worker - Community & Complex Needs employer: First City Nursing and Care

At First City Nursing and Care, we pride ourselves on being an exceptional employer that values compassion and dedication. Our supportive work culture fosters personal and professional growth, offering flexible working patterns and comprehensive training to help you thrive in your role as a Support Worker. With competitive pay, generous holiday allowances, and unique benefits like the Blue Light Card discounts, joining our team means making a meaningful impact in the community while enjoying a fulfilling career.
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Contact Detail:

First City Nursing and Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Community & Complex Needs

✨Tip Number 1

Familiarise yourself with the specific needs of the individuals you'll be supporting. Research conditions like Autism, Epilepsy, and Learning Disabilities to understand how best to assist those affected. This knowledge will not only help you in interviews but also demonstrate your genuine passion for the role.

✨Tip Number 2

Highlight any relevant experience you have in community engagement or support work during your conversations with us. Even if it's informal, sharing stories about how you've helped others can showcase your caring nature and commitment to making a difference.

✨Tip Number 3

Prepare to discuss your approach to building relationships with individuals and their families. Think of examples where you've successfully connected with someone, as this will illustrate your ability to foster trust and rapport, which is crucial in this role.

✨Tip Number 4

Be ready to talk about your flexibility and willingness to work various shifts. Since the role offers different hours, showing that you're adaptable and eager to meet the needs of the team will make you a more attractive candidate.

We think you need these skills to ace Support Worker - Community & Complex Needs

Compassionate and Caring Attitude
Strong Communication Skills
Ability to Build Trusting Relationships
Patience and Understanding
Person-Centred Approach
Teamwork and Collaboration
Independence and Initiative
Flexibility and Adaptability
Experience with Autism and Learning Disabilities
Knowledge of Personal Care and Mobility Support
Planning and Organising Activities
Problem-Solving Skills
Full UK Driving Licence
Access to a Vehicle

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Support Worker. Familiarise yourself with the specific needs of individuals you will be supporting, such as those with Autism or Learning Disabilities.

Tailor Your CV: Highlight any relevant experience in care or support work, even if it's informal. Emphasise your communication skills and any instances where you've demonstrated compassion and patience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others. Share personal anecdotes that illustrate your commitment to making a difference in people's lives and how you can contribute to the team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at First City Nursing and Care

✨Show Your Compassion

As a Support Worker, empathy is key. Be prepared to share personal experiences or examples that demonstrate your caring nature and how you've positively impacted others' lives.

✨Highlight Relevant Experience

Even if you don't have direct experience in care, think about transferable skills from previous roles. Discuss any volunteer work or situations where you've supported someone, especially in challenging circumstances.

✨Demonstrate Communication Skills

Strong communication is crucial in this role. During the interview, practice active listening and articulate your thoughts clearly. You might be asked how you would handle difficult conversations, so prepare for that.

✨Ask Insightful Questions

Show your interest in the role by asking thoughtful questions about the team dynamics, training opportunities, and the types of activities you would be involved in. This demonstrates your enthusiasm and commitment to the position.

Support Worker - Community & Complex Needs
First City Nursing and Care
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